Mercedes-Benz of Austin

Very friendly- excellent team and would highly recommend! WC, Michael and Andrew B were very helpful! WC and Michael acted as a strong sales team and both were extremely helpful and thorough. Andrews pati WC, Michael and Andrew B were very helpful! WC and Michael acted as a strong sales team and both were extremely helpful and thorough. Andrews patience and ability to break down the different financing options enabled me to make a quick decision! More

I've always received exceptional service from drop off to pick-up and my service adviser, Ms. Mihn Fogel is always friendly and professional. Also, I would like to commend the sales department, Mr. W off to pick-up and my service adviser, Ms. Mihn Fogel is always friendly and professional. Also, I would like to commend the sales department, Mr. W.C. for his professionalism and friendliness. More

Probably the best service experience I have EVER had! Probably the best service experience I have EVER had! Very knowledgeable, reliable, and comfortable. Even the price seemed VERY fair. I will be sure Probably the best service experience I have EVER had! Very knowledgeable, reliable, and comfortable. Even the price seemed VERY fair. I will be sure to trust my car with this service center in the future!! More

I felt very welcomed and taken care of while there. Actually posted on my Facebook it felt like being at the W Hotel! I will definately return and recommend Mercedes Benz of Austin!!! My service advise Actually posted on my Facebook it felt like being at the W Hotel! I will definately return and recommend Mercedes Benz of Austin!!! My service adviser Chase was very attentive and genuinely interested in addressing all my concerns! More

I have been working with Ron Odom for 11 years. Hi is so kind, nice and very professional and so patient! And if you came to MB very stressfull he always will calm you down and help to solve the problem wit kind, nice and very professional and so patient! And if you came to MB very stressfull he always will calm you down and help to solve the problem with your car most of the time right on a spot. I'm very happy to have Ron as my adviser at MB! More

Wade was excellent in response to all my concerns. He showed me the parts which were replaced, and took his time to explain all the work done. showed me the parts which were replaced, and took his time to explain all the work done. More

I have been going to this dealership for seven years. We have had our ups and down. Overall, this tag team is awesome allowing me to obtain the vehicle my wife as myself would enjoy. My wife really enjoys have had our ups and down. Overall, this tag team is awesome allowing me to obtain the vehicle my wife as myself would enjoy. My wife really enjoys SUV style type vehicle where W.C. Wright took his time going over both his inventory as well as utilizing his intranet search engine to see if he could fine her a vehicle that would meet her expectations. His relentless strive allow us to obtain a vehicle we both would be comfortable and meeting her expectations. Dan Boone is an awesome advisor assisting me how to proceed forward. He was able t search a fantastic finance rate as well as guiding thru the paperwork and offerings. The day before leaving the dealership, we did stopped by Lexus to view their LX570. I currently own to other Lexus RX330 and IS250, so familiar with Lexus. The LX570 is a good truck, but it still reminded me of my Landcrusier that I had until three years ago. Both company's are great and have true conviction and integrity. The turning point came down to who took the extra steps to ensure happiness for our family. In the end, the team at Mercedes Benz - Austin just takes up several notches up. People like Glen who takes passion going over your vehicle awareness and its details. All I have to say, W.C. Wright is not an outsider, but someone you respect and cherish his openness and passion. Dan Boone how his humor and openness makes you do the right decision in terms of financial direction and outlining pros and con of added packages to ease required maintenance on the vehicle. In summary, this is why we selected this dealership in Austin not because of the dealership, (I do have one closer to my home) but because of the team it has and for this, it will always strive to be the best. Thank you W.C. Right and Dan Boone. John Strubbe More

The service was timely, effective, and convenient, and the staff were helpful and friendly. I am still getting an occasional dash-board warning that I have a right parking lamp problem even though the se the staff were helpful and friendly. I am still getting an occasional dash-board warning that I have a right parking lamp problem even though the service apparently dealt with this issue and the light seems to be working. Not clear to me why the vehicle computer is still highlighting this if the issue was in fact resolved. More

Everyone was very attentive, polite and very focused on satisfying every customer. Everyone was very attentive, polite and very focused on satisfying every customer. Thanks. satisfying every customer. Everyone was very attentive, polite and very focused on satisfying every customer. Thanks. More

i walked in without an appointment. it didn't take too long to fix my problems. the assessment was convincing. the waiting area provides coffee, snacks, and TV. too long to fix my problems. the assessment was convincing. the waiting area provides coffee, snacks, and TV. More