Mercedes-Benz of Austin

I had a nail in my tire and they came to my hotel and put the spare on. The next day I dropped my damaged tire at the dealership and it was repaired within two hours, with only a $29 charge. The staff is v the spare on. The next day I dropped my damaged tire at the dealership and it was repaired within two hours, with only a $29 charge. The staff is very friendly and accommodating. I would highly recommend this dealership. More

Service Advisor Wade Wells always takes great care of our cars. He's knowledgeable, responsive, and a pleasure to deal with. Many thanks for a consistently satisfying service experience. cars. He's knowledgeable, responsive, and a pleasure to deal with. Many thanks for a consistently satisfying service experience. More

Did work as specified, but didn't fix problem with back "gate" not automatically opening yo the touch?. This has been a problem for a few months back "gate" not automatically opening yo the touch?. This has been a problem for a few months More

Richard did a great job. He was courteous and kept in touch to let me know about any changes that came up during the servicing. touch to let me know about any changes that came up during the servicing. More

These folks were very conscious of my item, and I was given attention from the minute I drove up. Everyone was courteous and could not have been more helpful. Bobby kept me informed of what was needed a given attention from the minute I drove up. Everyone was courteous and could not have been more helpful. Bobby kept me informed of what was needed and when the work would be done, and when the truck was ready toward the end of the day when traffic was heavy, was accommodating in let me pick it up and return the loaner the next day. I really got the sense the dealership is trying to up its game. (I do not understand why I have put in so much personal information below or "register" to submit this review. It contrasts so much with the positive experience I had with the dealer!) More

Have been doing business with Mercedes Benz of Austin since 1982 and have always been treated fairly and have received great service over the years. since 1982 and have always been treated fairly and have received great service over the years. More

Very friendly- excellent team and would highly recommend! WC, Michael and Andrew B were very helpful! WC and Michael acted as a strong sales team and both were extremely helpful and thorough. Andrews pati WC, Michael and Andrew B were very helpful! WC and Michael acted as a strong sales team and both were extremely helpful and thorough. Andrews patience and ability to break down the different financing options enabled me to make a quick decision! More

Probably the best service experience I have EVER had! Probably the best service experience I have EVER had! Very knowledgeable, reliable, and comfortable. Even the price seemed VERY fair. I will be sure Probably the best service experience I have EVER had! Very knowledgeable, reliable, and comfortable. Even the price seemed VERY fair. I will be sure to trust my car with this service center in the future!! More

I've always received exceptional service from drop off to pick-up and my service adviser, Ms. Mihn Fogel is always friendly and professional. Also, I would like to commend the sales department, Mr. W off to pick-up and my service adviser, Ms. Mihn Fogel is always friendly and professional. Also, I would like to commend the sales department, Mr. W.C. for his professionalism and friendliness. More

I felt very welcomed and taken care of while there. Actually posted on my Facebook it felt like being at the W Hotel! I will definately return and recommend Mercedes Benz of Austin!!! My service advise Actually posted on my Facebook it felt like being at the W Hotel! I will definately return and recommend Mercedes Benz of Austin!!! My service adviser Chase was very attentive and genuinely interested in addressing all my concerns! More