Mercedes-Benz of Austin

Customer Everything from the greeters to the cashiers was extremely professional. It was my first visit to the dealership and it will not be my last. Excellent Everything from the greeters to the cashiers was extremely professional. It was my first visit to the dealership and it will not be my last. Excellent customer service. More

Service was great! Hopefully next time they can bring out the car to me quicker or have it ready after leaving the cashiers but overall A+! was great! Hopefully next time they can bring out the car to me quicker or have it ready after leaving the cashiers but overall A+! More

Mercedes Benz of Austin Very friendly and accommodating. My loaner car was ready when arrived. Everything on the list for Service A was completed and when they said it would Very friendly and accommodating. My loaner car was ready when arrived. Everything on the list for Service A was completed and when they said it would be. More

Best Dealership I've ever worked with! I have worked with several CTX Benz dealers, they all consistently fail to meet expectations and mine are higher much than your average customer. Aus I have worked with several CTX Benz dealers, they all consistently fail to meet expectations and mine are higher much than your average customer. Austin exceeded my expectations, my car was returned un-damaged and service completed correctly on the first visit! I was apprehensive to use this location given old Yelp and Google reviews. All so not true! Annie Daniel is a wonderful, sweet and caring individual. The porters are great kids; actually, you can tell management treats their employees wonderfully because everyone was caring and courteous! I just wish I could meet my technician, thank him and share what an excellent job he did with my alignment, my GLK drives like new. The Georgetown location replaced suspension and failed to even just check the alignment. The newly constructed dealership is beautiful too! Thank you for taking such good care of me MB of Austin, you have a service (and future sales) customer for life! More

I give them a 10 My experience buying my Mercedez was excellent. The staff was pleasant, helpful, and not trying to sell me some thing I didn't want. The price of My experience buying my Mercedez was excellent. The staff was pleasant, helpful, and not trying to sell me some thing I didn't want. The price of the car and trade in was fair and did require constant haggling before reaching a deal. Best experience in buying a car I have ever had. More

Great Work! Always a great experience getting serviced at MB Austin. Bobby was great and they fixed more than I even asked to be fixed. Very thorough. Always a great experience getting serviced at MB Austin. Bobby was great and they fixed more than I even asked to be fixed. Very thorough. More

New Car & First Service Chase explained everything and the car was returned when promised. No problems. Terrific service. The sales process also was easy and friendly. R Chase explained everything and the car was returned when promised. No problems. Terrific service. The sales process also was easy and friendly. Rob and Anni made it easy and were able to answer all questions. Definitely would go back. More

service I was very pleased with the outcome of the service.this is my first Mercedes Benz and I'm enjoying everything about it. I will continue to go back I was very pleased with the outcome of the service.this is my first Mercedes Benz and I'm enjoying everything about it. I will continue to go back More

Feels like family Every time I bring my car into Mercedes Benz of Austin customer service is Amazing! The staff is patient and extremely helpful. Bobby Davis is always Every time I bring my car into Mercedes Benz of Austin customer service is Amazing! The staff is patient and extremely helpful. Bobby Davis is always a pleasure to work with. More

Roadside assistance Only downside is the initial telephone contact was too burdensome in getting to a person to talk to about your predicament. Tighten up the sign in pr Only downside is the initial telephone contact was too burdensome in getting to a person to talk to about your predicament. Tighten up the sign in process so you can get to the help you need. More