Mercedes-Benz of Austin

Satisfactory Experience. Mercedes Benz of Austin, Good Place, Good Service, Good Quality, Good People. They attention was great, fast. De service was excellent, the rental pro Mercedes Benz of Austin, Good Place, Good Service, Good Quality, Good People. They attention was great, fast. De service was excellent, the rental proces incredible. I definitely will recommended this place to anyone who look for get there cars repair. Trust me won't be disappointed. It the best place in Austin for luxury car's. More

ML320CDI Purchased over the phone and on internet with very good service. Recommend highly. All questions answered and paperwork done without delay. Used US Purchased over the phone and on internet with very good service. Recommend highly. All questions answered and paperwork done without delay. Used USAA Buying Service and USAA Financing. More

Friendliness and professionalism TR Macall handle my transaction as an experienced professional. He provided information and details on the vehicle I acquired. He proceeded to intro TR Macall handle my transaction as an experienced professional. He provided information and details on the vehicle I acquired. He proceeded to introduce me to all key personnel at the dealership. Everyone very friendly and courteous. My experience with Mercedes Austin was very pleasant and I look forward to having my needs supported by Mercedes. More

Friendly and great service The dealership itself is amazing. Great design and staff is incredibly accommodating. Our service provider was very professional and the valet staff w The dealership itself is amazing. Great design and staff is incredibly accommodating. Our service provider was very professional and the valet staff was as well. I will definitely take my vehicle here for service. More

CLA 250 Service and sales are excellent, will recommend that my parents talk with Chris before they purchase their next vehicle. Friendly staff and comfortabl Service and sales are excellent, will recommend that my parents talk with Chris before they purchase their next vehicle. Friendly staff and comfortable customer waiting lounge. More

Outstanding Sales Experience! Two visits to the dealership in one day! Jim was "at our service" and helped my spouse and I make an informed purchase decision with multiple test dri Two visits to the dealership in one day! Jim was "at our service" and helped my spouse and I make an informed purchase decision with multiple test drives in a no pressure environment. Great experience! More

Excellence Excellent experience. Fouad was very helpful during our visit. All questions ware answered. It is evident customer service is a priority at MBOAustin. Excellent experience. Fouad was very helpful during our visit. All questions ware answered. It is evident customer service is a priority at MBOAustin. I will gladly return for my future purchase. More

Your highness, uh Mr. Annie made a difficult, for her, she was thrust in the middle. I had tire issues when I purchased the vehicle. I talked to another service writer, who Annie made a difficult, for her, she was thrust in the middle. I had tire issues when I purchased the vehicle. I talked to another service writer, who was not in the day I dropped it off for my b service. Long story, Annie had to get up to speed quickly, with a rather time pressed, impatient guy. Great job Annie. Randy Wilson More

Years of exceptional service at Mercedes Benz of Austin We have been purchasing cars & suv's for years from MB of Austin and without a doubt they are the best there is. Our purchasing experience has always We have been purchasing cars & suv's for years from MB of Austin and without a doubt they are the best there is. Our purchasing experience has always been terrific-no pressure, friendly, informative sales and a willingness to go waaaay beyond the call of duty. WC Wright is freaking awesome! As far as service goes, again, it's an exceptional team. Ron Odom is our service guru and he is as good as it gets, in fact, he's beyond fantastic. He knows his stuff and should the unexpected happen, he will go above and beyond to get you back in your car and on the road again. I've had the regular maintenance service and the occasional human "oopsie" on our part which requires towing car(s) in (in fact, 2 tows this year! We put a lot of miles on our cars and road hazards are problems for tires and engines). The cars themselves have never been an issue, they are phenomenal--reliable, safe (amazingly safe in unsafe road conditions!), spot on quality. We have one we're keeping that's 100k+ miles and going strong, the others we tend to trade in every 2-3 years. We've financed and leased and paid cash along the way and in every situation, it's been a great experience. More

Service review Thank you for taking such good care of us and our car while we were giving birth! Such a comfort knowing it would all be resolved swiftly and smoothl Thank you for taking such good care of us and our car while we were giving birth! Such a comfort knowing it would all be resolved swiftly and smoothly, as always. More