Mercedes-Benz of Austin

Service with Class My wife and I have been extremely pleased with MB of Austin since 2011. Christiana did an excellent job for being new to the Service Rep game, at leas My wife and I have been extremely pleased with MB of Austin since 2011. Christiana did an excellent job for being new to the Service Rep game, at least for us. I was saddened to see Bobby go to a sister dealership. He was one who set the service bar to its pinnacle. Service Items Punch List: I had a windshield wiper nozzle replaced. Vehicle Inspection Air replaced with Nitrogen in tires. Read Drive Flex Disc replaced. Leaking Valve Cover repaired. The only thing I was puzzled about when I received the keys to go home was, after starting my E500, the Fill Wiper Fluid Resevoir light came on. It was no biggy, I informed the young man and he filled it up right away. I also like your new means of feedback. The last on I completed was too cumbersome. Sincerely, Dr. Hlis More

Awesome! This entire dealership is excellent! Every single person was nice, especially my sales person Reva! She is nice, knowledgable, and honest. I highly re This entire dealership is excellent! Every single person was nice, especially my sales person Reva! She is nice, knowledgable, and honest. I highly recommend this dealership! Couldn't even get anyone at Audi or BMW to call me back, but they were so professional here that they EARNED my business! My new C300 is awesome, but I would give them my business simply based on their customer service and fantastic sales and finance team. This is my first Benz, but it probably won't be my last thank to MB of Austin! :) More

very satisfied We will be back. The overall Mercedes Benz experience was quick and quality orientated. Please keep up the good work. It's nice to see such impeccable We will be back. The overall Mercedes Benz experience was quick and quality orientated. Please keep up the good work. It's nice to see such impeccable service More

Mr Wade is the man to see!! Mercedes-Benz has the most professional and welcoming atmosphere. Every time I need assistance someone is eager to help fix the issue especially Mr.Wa Mercedes-Benz has the most professional and welcoming atmosphere. Every time I need assistance someone is eager to help fix the issue especially Mr.Wade. If you're having trouble with your car definitely contact the service department. Honestly you won't be disappointed! More

super nice experience and very well attended by the seller Good deals they do whatever it takes to give u the best deals...the seller do his best to get us the monthly payment we were looking for Good deals they do whatever it takes to give u the best deals...the seller do his best to get us the monthly payment we were looking for More

Seamless, professional, amazing service Reva made everything so easy for us. She is very professional, proactive and pleasant to work with. Everything was well orchestrated- from the paperwo Reva made everything so easy for us. She is very professional, proactive and pleasant to work with. Everything was well orchestrated- from the paperwork with Don, the vehicle pick up, and everything that needs to happen from the moment we spoke to her. I would highly recommend Reva and Mercedes Benz of Austin. More

Awesome! Immediately greets customers with a warm greeting and move them through the service process rapidly and efficiently! Minh is the greatest service adv Immediately greets customers with a warm greeting and move them through the service process rapidly and efficiently! Minh is the greatest service advisor I have ever dealt with! What a great dealership and customer service is always foremost with them!! More

Michael Bakiris brought us back. Mercedes Benz of Georgetown has been begging us to come back for six years, calling us every year. The reason why we continue to use Mercedes of Aust Mercedes Benz of Georgetown has been begging us to come back for six years, calling us every year. The reason why we continue to use Mercedes of Austin is because of our sales rep, Michael Bakiris. He truly cares for us, has an interest in our well-being, and goes the extra 2 miles. It is because of him we have stayed here, and not sought after the better deal in Georgetown. Our experience at MB of Austin has always been pleasant, and more than enjoyable. When it comes down to repeat business, it's relationship that brings people back, and relationship for us at MB of Austin has and will be with Michael Bakiris! More

A dream come true I brought my 2 children and my husband to Mercedes-Benz of Austin with less than perfect credit and a dream that my first car could be a Mercedes. I s I brought my 2 children and my husband to Mercedes-Benz of Austin with less than perfect credit and a dream that my first car could be a Mercedes. I set my appointment for a test drive. We arrived a little early to be greeted by Anni Weis who is one of the nicest people I have met in a long time. Anni took us on our test drive and brought us back to the dealership to fill out a credit application (which with less than perfect credit is where I thought my dream would die). We had a decent amount saved up for a down payment and Anni worked hard along with Dan Boone to make my dream come true. We went to the coffee bar and the girl that was there made an excellent frapacuino (good enough to rival starbucks) and she made the kids some hot chocolate which they said was really good she was very professional and nice as well As their website says they have many lenders to work with the credit challenged. Long story short I have my Mercedes now and everyone in the family loves it and we can't imagine how we lived without it. More

Oil change Very prompt service, informative and great lounge and snacks. Service advisor also provided additional info on services due and services to be consid Very prompt service, informative and great lounge and snacks. Service advisor also provided additional info on services due and services to be considered. This allows customer to plan service within his schedule. More