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Mercedes-Benz of Austin

Austin, TX

4.6
1,317 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,317 reviews

August 08, 2017

Re-Call Really good service, friendly people! I would recommend this place to any one. They made sure my car was up and running at it best. THANKS! More

by me
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Daniel
Aug 11, 2017 -

Mercedes-Benz of Austin responded

It is good to know that our team exceeded your expectations and made your experience memorable. We will continue to work hard to earn your endorsement! We look forward to seeing you next time and wish you the best. -The Team at Mercedes-Benz of Austin

August 07, 2017

Tires and other Annie was great! Although I did not have an appointment she got me in and got it done without a long delay. She is very friendly and like able and sur More

by Lost texan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Daniel
Aug 11, 2017 -

Mercedes-Benz of Austin responded

We're so glad to hear that we could help you out in your time of need! Annie is a great asset to our team and we're proud to have her. If there is anything we can assist with in the future, we'll be here. :) -The Team at Mercedes-Benz of Austin

August 07, 2017

Service and more Great service --- and Brianna is superb --- MB Austin is impressive. OK --- now let's start thinking about a margarita machine in the lobby. Have More

by Richard/Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Olmstead, Briana Sherrill
Aug 11, 2017 -

Mercedes-Benz of Austin responded

Haha -- thank you so much Richard and Cindy! We appreciate your business and the great review. :) -The Team at Mercedes-Benz of Austin

August 07, 2017

Great customer service for repairing my vehicle. Not cheap. But great customer service. Shawn made sure they weren't guessing at what needed to be done with my car. More

by Albert Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 11, 2017 -

Mercedes-Benz of Austin responded

Our team is laser focused on providing excellent customer service. We appreciate you taking notice of our efforts! Additionally, we train our team to be thorough in their vehicle inspections or repairs and to make recommendations based off urgency and safety. Thank you for the review and we look forward to seeing you next time! -The Team at Mercedes-Benz of Austin

August 06, 2017

Fabulous service I really appreciated how Wade kept me in the loop on the repairs to my car. And, I am so glad I asked about having my car detailed. (My kids are a das More

by Auscar46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Aug 11, 2017 -

Mercedes-Benz of Austin responded

You are so welcome and please know that we appreciate you taking a moment to share your experience with us! We look forward to serving you again next time and until then, happy cruising. -The Team at Mercedes-Benz of Austin

August 06, 2017

Service Experience very professional and I was kept up to date as to status of my vehicle. Charming lady, efficient as usual. Great experience with no exception, More

by GL450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Fogel
Aug 11, 2017 -

Mercedes-Benz of Austin responded

We will pass along your comments to Minh. It is words just like these that keep us going each day and allow us to strive for excellence. :) Thank you for the review! -The Team at Mercedes-Benz of Austin

August 03, 2017

Exceptional Customer Experience--thank YOU! Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All More

by Jake12
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Fogel
Aug 11, 2017 -

Mercedes-Benz of Austin responded

Your comments about our team fill us with pride and equip us to know exactly what excellence looks like. Our objective is that every customers that walks through our doors is able to have a similar experience. :) Thank you for the great review and take care. -The Team at Mercedes-Benz of Austin

July 28, 2017

Great ervice Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! More

by jerrell862004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Jul 29, 2017 -

Mercedes-Benz of Austin responded

It's our job to go above and beyond expectations for each customer. :) Thank you for the review! -The Team at Mercedes-Benz of Austin

July 27, 2017

pleasant buying experience with Riva the Diva We got the price we felt comfortable with and Riva kept in contact with us while we were browsing other vehicles. Hope Riva is there when we buy our n More

by SANTOS PARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reva Hope
Jul 28, 2017 -

Mercedes-Benz of Austin responded

We're glad to hear that you were pleased, Santos. :) Reva has been with our team since 2008 and we couldn't be happier to have her! Thanks so much for the review and take care. -The Team at Mercedes-Benz of Austin

July 26, 2017

My 1st Mercedes I wanted a sort of new car... so i wouldn't have to take the year one depreciation. I bought a 1st title loaner car. More

by Paul David Kroll
Recommend Dealer
Yes
Employees Worked With
Jesse Jiminez
Jul 28, 2017 -

Mercedes-Benz of Austin responded

Congratulations on the savvy purchase, Paul! Thanks so much for the review and happy cruising. :) -The Team at Mercedes-Benz of Austin

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