Mercedes-Benz of Austin

Super easy....from drop off to pick up! I'm fairly new to the Mercedes-Benz family. I have been very happy with everyone at this location. The sales folks are amazing and the service consul I'm fairly new to the Mercedes-Benz family. I have been very happy with everyone at this location. The sales folks are amazing and the service consultants I have worked with have been just as great! They are courteous, professional and helpful! I especially appreciate that they keep me posted throughout the day and provide updates on the service being done on my vehicle. Oh, and the drivers that have given me a ride to and from work have been extremely friendly. Have had some amazing conversations with some..... Overall experiences have been fantastic! More

Brian is always very nice. Most of the customer service reps are friendly and nice. Always willing to help and make you feel warm. Brian never makes me feel rushed. Most of the customer service reps are friendly and nice. Always willing to help and make you feel warm. Brian never makes me feel rushed. More

Overall experience Nothing but the best service. Minh is always on top of it. Great working with her! Very knowledgable and always get the honest opinion with her Nothing but the best service. Minh is always on top of it. Great working with her! Very knowledgable and always get the honest opinion with her More

New car Looked at different options but the sales man found exactly what I wanted and ultimately got what I wanted. Very happy and likely going to be a long t Looked at different options but the sales man found exactly what I wanted and ultimately got what I wanted. Very happy and likely going to be a long term MB customer. More

It's great experience Everything went good .They were very professional.we still have pending the tinted windows that they promised to me when I bought the car. Other than Everything went good .They were very professional.we still have pending the tinted windows that they promised to me when I bought the car. Other than that this is a very great experience very professional very courteous I like it More

Air Conditiioning and brake repair My air conditioning problem was not easy to diagnose. My service rep, Minh Fogel, asked the chief mechanic to come to the service area and discuss it My air conditioning problem was not easy to diagnose. My service rep, Minh Fogel, asked the chief mechanic to come to the service area and discuss it with me. He listened, explained, discussed, and left me with confidence that the best possible outcome was in store. Also, I anticipated the need for replacement brake pads, but the mechanic noted that the real problem was simply a melted switch. These guys are good, they are considerate, and they are accomodating. Your car is in the best of hands. More

Impressive Service We called around 1:30 to schedule a service appointment, and they fit us in at 3pm. Even though it was late in the day, our car was diagnosed the same We called around 1:30 to schedule a service appointment, and they fit us in at 3pm. Even though it was late in the day, our car was diagnosed the same afternoon and returned to us (repaired) early the next day. We came from Houston to avoid flooding from Harvey. We had a car full of luggage, 2 kids, and 2 dogs. The employees helped us find a hotel, unpacked our car, then repacked the luggage into another car to take us to the hotel. The excellent service made a difficult situation much easier. Great work MB of Austin! More

Rob Burge, Andrew and Wade Wells Awesome I have been doing business with this dealership since 1995. The best dealership I have ever used. Service is always friendly with Wade. 5 star I have been doing business with this dealership since 1995. The best dealership I have ever used. Service is always friendly with Wade. 5 stars ! Wade Wells, Rob Burge and Andrew are the very best. More

Excellent! Been buying cars from Bryan since 1980. Best dealership I've ever worked with thru out the years. Excellent service from Wade, Chris, Bret and Glen! Been buying cars from Bryan since 1980. Best dealership I've ever worked with thru out the years. Excellent service from Wade, Chris, Bret and Glen! More

Great service! I had a wonderful experience from drop off to pick up. Briana was great to work with. She was extremely attentive and responsive. Thanks for great s I had a wonderful experience from drop off to pick up. Briana was great to work with. She was extremely attentive and responsive. Thanks for great service. More