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Mercedes-Benz of Austin

Austin, TX

4.5
1,331 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,331 reviews

November 05, 2022

A made the earliest appointment so that I can get in and out!!! It was perfect!!! CJ took great care of me and my SUV. Plus I don’t think everyone learns everything in their car so CJ showed me new things!! More

by ett444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Nov 07, 2022 -

Mercedes-Benz of Austin responded

Ett444, we are flattered by your words of encouragement and praise for CJ! He is such an awesome person and we feel blessed to have him as part of the team. If there is anything we can help with in the future, please do not hesitate to let us know - we've got your back! Thanks a million and have a great day. :) - The Team at Mercedes-Benz of Austin

November 02, 2022

Great Mercedes dealership to work with fast and courteous. I would highly recommend if you are in the Austin area More

by Rc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dillman, Matt Juron
Nov 04, 2022 -

Mercedes-Benz of Austin responded

RC, thank you for coming on here to spread some good words about us! We feel so lucky to have you as our client, and we really hope you enjoy your new Mercedes for years to come. Congratulations and happy cruising! :) - The Team at Mercedes-Benz of Austin

October 30, 2022

Dan was a great service advisor and helped me get in and out as quickly as possible More

by bledoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Truong
Nov 02, 2022 -

Mercedes-Benz of Austin responded

That is fantastic to hear, Bledoux! Thank you for leaving this uplifting review for Dan. It always makes us smile seeing our team receive recognition, and we will be sure to pass your friendly message along to him. We appreciate your support and look forward to serving you again in the future! :) - The Team at Mercedes-Benz of Austin

October 23, 2022

The buying experience at Mercedes-Benz of Austin was nothing short of exceptional. Our Sales Consultant Abram Nunes from the first contact to handing us the keys to our new E350 truly listened and striv More

by richard.turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abram Nunez
Oct 26, 2022 -

Mercedes-Benz of Austin responded

Richard, thank you for choosing us to be part of the buying process! It was our pleasure to assist you, and it makes us proud to see that Abram left you with a phenomenal impression. Congratulations on purchasing your very first E350; that is such a big deal and we really hope you love it for years to come! :) - The Team at Mercedes-Benz of Austin

October 22, 2022

Prompt service - courteous advisors. Overall a great experience in exceptional customer service. Thanks all!. Sam More

by Sam Archer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
Oct 24, 2022 -

Mercedes-Benz of Austin responded

You bet, Sam! The pleasure was all ours to assist you, and we're overjoyed to see that your experience was nothing short of perfection. Thank you so much for the raving review, we appreciate it more than you know! :) - The Team at Mercedes-Benz of Austin

October 15, 2022

The physical location of dealership was difficult to locate and get to. CJ service rep was thoughtful, knowledgeable and thorough in his explanation of needed services. More

by genielowry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Oct 17, 2022 -

Mercedes-Benz of Austin responded

Genie, thank you for taking a moment to leave this supportive feedback for CJ! We are happy to see that he worked diligently to provide a seamless experience. If there is anything we could have done better during your experience, I would love to know so we can make improvements in the future. Please contact me directly at Timothy.Shook@cagaustin.com with any additional feedback. Thank you again and have a great day! :) - Timothy Shook, COO

October 11, 2022

I want to especially give huge credit to Wade Wells who is so completely thorough and professional at every turn. He is remarkable. More

by bgammon
Recommend Dealer
Yes
Employees Worked With
Wade Wells
Oct 11, 2022 -

Mercedes-Benz of Austin responded

Bgammon, thank you for taking a moment to leave these words of encouragement and support for Wade! We have a passion for delivering experiences just like this, so we will be sure to commend Wade for doing such a great job. If there is anything we can assist you with in the future, we are just a phone call away! Thank you again and have a great day! :) - The Team at Mercedes-Benz of Austin

October 05, 2022

Excellent service and great customer satisfaction in the vehicle inspection and was done in a timely manner More

by sln691h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Oct 11, 2022 -

Mercedes-Benz of Austin responded

Sln691h, thank you for the wonderful compliments! We are happy to hear that you enjoyed your experience, and we hope to have the opportunity to serve you again in the future. :) - The Team at Mercedes-Benz of Austin

September 30, 2022

Very efficient - especially good communication from Kleber Romani regarding when I should expect car to be ready. More

by drabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Sep 30, 2022 -

Mercedes-Benz of Austin responded

That is excellent to hear, Drabe! We aim to provide one-of-a-kind experiences to everyone that walks through our door, so we are delighted to see this phenomenal feedback for Kleber. Thank you for stopping by to see us, and please let us know if there is anything you need assistance with down the road! :) - The Team at Mercedes-Benz of Austin

September 28, 2022

It was a pleasure to meet two wonderful people with excellent communication and interpersonal skills at Austin Texas, Mercedes -Ben Car Dealership. Mr. Jerry Carpenter and Mr. Daniel Azel were both g More

by george
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Azel, Jerry Carpenter
Sep 30, 2022 -

Mercedes-Benz of Austin responded

We appreciate you making the trip out to see us! It warms our hearts to see that Jerry and Daniel did a great job of making you both feel like family, and we will be sure to pass your supportive feedback along to them. If there is anything we can help with in the future, please do not hesitate to let us know; we're always here for you! Thank you so much for choosing us and congratulations on your awesome new vehicle. :) - The Team at Mercedes-Benz of Austin

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