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Mercedes-Benz of Austin

Austin, TX

4.6
1,326 Reviews

6757 Airport Blvd

Austin, TX

78752

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Showing 1,326 reviews

January 15, 2025

Don't bother trying to trade your vehicle, they will LOW BALL you. They will tell you they want your trade (some of them), others will tell you they will have to do things that are not needed. They just t More

by ktex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lemieux, Brian Hart, Neiko Brown
Jan 16, 2025 -

Mercedes-Benz of Austin responded

Hello, we believe this review was left for the wrong dealership. We are Mercedes-Benz of Austin, located off Airport Blvd. It looks like this review was intended for Mercedes-Benz of South Austin. We are two separate dealerships owned by two separate companies. Our team works hard to maintain a stellar reputation online, so we hope you will consider removing this review at your earliest convenience. Thank you! - The Team at Mercedes-Benz of Austin

January 05, 2025

My experience buying a car at Mercedes Benz of South Austin was fantastic. Robert was my salesman and he knew his product and was a true gentleman through the entire process. Caleb in finance was also g More

by rlcrabtree59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree, Nick Opinker
Jan 10, 2025 -

Mercedes-Benz of Austin responded

Hello there! We believe this review was left for the incorrect dealership. We are Mercedes-Benz of Austin, and it looks like this was intended for Mercedes-Benz of South Austin. We know how hard they must work to maintain a great reputation, so we hope you will consider removing this review and posting it on their page instead. Thank you! :) - The Team at Mercedes-Benz of Austin

December 31, 2024

I bought used Lexus RX350 at Mercedes-Benz of Austin. Mike Barts was very polite person to communicate and trust. The Mercedes-Benz of Austin was honestly to me. More

by UsedRX350
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bartz
Jan 02, 2025 -

Mercedes-Benz of Austin responded

Thank you for selecting us to assist with your vehicle purchasing needs! We greatly appreciate you selecting us to assist with your vehicle purchasing needs. Congratulations and happy cruising! :) - The Team at Mercedes-Benz of Austin

December 31, 2024

Great job by the dealership and my sales person from the time we enter to when we left. More

by jayhype33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Susnar
Jan 02, 2025 -

Mercedes-Benz of Austin responded

Thank you for the compliments! We appreciate the support and look forward to welcoming you back again next time. :) - The Team at Mercedes-Benz of Austin

December 31, 2024

The Mercedes Benz of South Austin Service always delivers when it comes to service ! Kattie always kept me informed on the status of my vehicle More

by Alex D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kattie Lowery
Jan 02, 2025 -

Mercedes-Benz of Austin responded

Alex, we believe this review was left for the incorrect business. We are Mercedes-Benz of Austin, located off Airport Blvd. This review appears to be for Mercedes-Benz of South Austin, which is a separate dealership from us. We just want to make sure you are aware so you can leave this positive review for them! Thank you and take care. - The Team at Mercedes-Benz of Austin

December 29, 2024

Excellent experience throughout! Ever since my first phone call, I was directed to sales manager, Jaden. He entrusted me to sales advisor Jordon, who is very courteous and we quickly More

by EdAleman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Price, Jordon Davis, Caleb Alwin
Dec 30, 2024 -

Mercedes-Benz of Austin responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with Jaden, Jordon, and Caleb. It’s great to know that we were able to make the process smooth and enjoyable for you. We will work to ensure the final stage of delivery is just as seamless, and we look forward to serving you again in the future. Thanks for choosing us! :) - The Team at Mercedes-Benz of Austin

December 28, 2024

Very polite, efficient care. Was kept updated and given clear explanations for all the services provided. More

by jbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Newton
Dec 30, 2024 -

Mercedes-Benz of Austin responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience with our team. Keeping you informed and providing clear explanations is always a priority for us. We appreciate your feedback and look forward to assisting you again soon! :) - The Team at Mercedes-Benz of Austin

December 10, 2024

I have serviced my car for several yrs at MB, Airport Blvd and they have always done a great job on my car which is 12 yrs old. George Montoya has been my service contact and has always been very courteo More

by Urokid2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Montoya, Brian Smith
Dec 12, 2024 -

Mercedes-Benz of Austin responded

Thank you for selecting us time and time again! It is always a joy seeing familiar faces like yours. We appreciate your continued support and look forward to serving you again next time! :) - The Team at Mercedes-Benz of Austin

December 02, 2024

I had an exceptional experience at Mercedes-Benz service! My car’s engine light had been on for weeks, and after trying other repair shops to save money—without resolution—I decided to visit Mercedes-Benz as More

by Sophia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Dec 12, 2024 -

Mercedes-Benz of Austin responded

Sophie, thank you so much for sharing your exceptional experience with us! We're thrilled to hear that Brian and our team could assist you and provide such attentive care. It’s great to know the video diagnostics and clear communication stood out to you, as well as the extra touches like the car wash and software upgrade. Ensuring you made it home safely for Thanksgiving was our priority, and we’re so glad we could help make that happen. If you ever need anything in the future, please don't hesitate to reach out—we’re always here for you! :) - The Team at Mercedes-Benz of Austin

November 13, 2024

Jay was awesome! He was very helpful throughout the process and made my car buying experience very easy. I will definitely be back in the future when shopping for my More

by Joseph
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Heath Bracken
Nov 15, 2024 -

Mercedes-Benz of Austin responded

Joseph, we appreciate you taking a moment to share this positive feedback with us! We'll be sure to relay your kind words to Jay and Heath, and we hope you enjoy every moment with your new vehicle. Thanks a million! :) - The Team at Mercedes-Benz of Austin

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