Mercedes-Benz of Atlantic City - Service Center

Service beyond the expected. My wife's CLA250 overheated and could not be driven while on vacation at the Jersey shore. The dealer picked it up by trailer and delivered a loaner My wife's CLA250 overheated and could not be driven while on vacation at the Jersey shore. The dealer picked it up by trailer and delivered a loaner while the car was being serviced, notified us as to service progress and provided the repair at a reasonable cost that was less than expected! More

Professional Service I received great service from Tina and the rest of the staff at Mercedes Benz if Atlantic City. I normally deal with another South Jersey dealership a I received great service from Tina and the rest of the staff at Mercedes Benz if Atlantic City. I normally deal with another South Jersey dealership and I've been dissatisfied with them. Even though Atlantic City is farther away, the service is worth it. I couldn't have been more pleased. I'll continue to use this dealership for all my future needs. More

Maintenance Scheduled maintenance , got a rental car and everything was great! Thanks As always. Solid job done all around. Will always recommend Mercedes of Atla Scheduled maintenance , got a rental car and everything was great! Thanks As always. Solid job done all around. Will always recommend Mercedes of Atlantic City More

Service call Great dealership took care of everything first time and I was kept updated on status Would definitely recommend this dealer to all my friends. Th Great dealership took care of everything first time and I was kept updated on status Would definitely recommend this dealer to all my friends. Thank you More

Service advisor is usless Terrible experience with Kevin Rossi as a service advisor. If you plan on using MB of AC for service ask for a detailed explanation of what is being Terrible experience with Kevin Rossi as a service advisor. If you plan on using MB of AC for service ask for a detailed explanation of what is being done and stay on top of them. Terrible communications from the service advisor. More

Nice place but inefficiently staffed The service experience was very positive except for the long wait times to speak with the service rep. I've been here for two service visits and each The service experience was very positive except for the long wait times to speak with the service rep. I've been here for two service visits and each time, both dropping off and picking up, it takes quite a while to speak to a rep. Leave yourself 60-90 minutes to get anything done. Meanwhile, lots of other employees are walking around and chatting, and seem to be oblivious to customers. It's aggravating that they don't have the consciousness to be more attuned to wait times. Not everyone is on the same casual schedule that they evidently are on. More

Excellent Cistomer Service Kevin handled my warranty with professionalism. It was corrected the first time and he kept me informed regarding the status of the repair. Will conti Kevin handled my warranty with professionalism. It was corrected the first time and he kept me informed regarding the status of the repair. Will continue to use this dealershop’s service center. More

Service experience My service experience was courteous, timely, and thorough. My service rep, Kevin Rossi could not have been more friendly and knowledgeable. The servic My service experience was courteous, timely, and thorough. My service rep, Kevin Rossi could not have been more friendly and knowledgeable. The service was covered under warranty. More

Quick resolution of tire problem I was on my way to Atlantic City late at night when I got a flat tire. I was towed to the dealership and called the next day for a replacement of a no I was on my way to Atlantic City late at night when I got a flat tire. I was towed to the dealership and called the next day for a replacement of a non-standard tire. They sourced the tire that day at a great price and had me on the road within a few hours. MANY THANKS More

Outstanding! While on travel during the holidays, I had a tire go flat. I contacted the service department and they were able to accommodate me on Christmas Eve. While on travel during the holidays, I had a tire go flat. I contacted the service department and they were able to accommodate me on Christmas Eve. When I arrived at the service department, they immediately took my vehicle in, replaced the tire and I was quickly on my way. Exceptional service! Thank you. More