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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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February 14, 2019

Service was great! Took car in for new battery. I thought I would have had to leave it, but to my surprise they said I could wait for the car. It was a good time to re More

by VIP18K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell
February 12, 2019

Fast, efficient service. I was satisfied with the fast and efficient service. Upon arrival, i was checked in via ipad, for my appointment was waiting. I found it simple and More

by NHORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember. Female checking me in/out was fabulous., Michael Liss
February 12, 2019

GREAT SERVICE A GREAT SERVICE DEPARTMENT RECEIVED A BRAND NEW LOANER WHILE MY CAR WAS BEING SERVICED. SERVICE WAS COMPLETED ON TIME. UPDATES WERE COMPLETED BILL More

by JCGRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR ROMANO
February 09, 2019

Great service Getting your MB serviced at MB of AC is a pleasurable experience. The staff is professional and friendly. The waiting area is delightful. Fresh popcor More

by JAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
February 08, 2019

Friendly Great service like working with my favorite service person Kevin Rossi I’ve been a customer for many years and look forward to continue coming back t More

by JOY857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
February 07, 2019

I had a great experience like always at the dealership I had a great experience at the dealership Kevin always makes me feel special. They gave me a loaner car and gave me back my vehicle in very clean con More

by GALANOSMGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
February 01, 2019

Appreciation Damon Lewis’s dedication to customer service/satisfaction is astounding and greatly appreciated by this client. He continues to go above and beyond to More

by JEEP2NJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Lewis, Alex Silvestri
January 30, 2019

Best dealer for service in nj Dealership came highly recommended by my friends who also own mercedes benz. Damon Lewis is the only advisor i deal with. They let you everything upfr More

by DAROC7625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
January 29, 2019

Awesome service Tina and the service team are truly great and always provide impeccable service. The staff are friendly and kept me informed of the process from start More

by BTRA3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
January 27, 2019

Problem with Transmission Car not fixed and was dirty.Transmission not in P Risk of Vehicle Rolling Away .service Manager is very nasty worker who don't care More

by Eli Bella10651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Lachia , Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers
Jan 27, 2019 -

Mercedes-Benz of Atlantic City responded

Hello Eli I am sorry you had a negative experience with MB of Atlantic City. My name is Colin Mattis. I am the Client Advocacy Manager for Park Avenue Motor Cars, the parent company of MBAC. I would like to learn more about what took place in order to identify where our processes failed. I would also like to see if we can make amends for that failure. Would you consider a phone call?

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