Mercedes-Benz of Atlantic City - Service Center

Repair Great communication with what was going on with my car. Wish I was offered a loaner car since my car was there a while and had to go to work. But the Great communication with what was going on with my car. Wish I was offered a loaner car since my car was there a while and had to go to work. But the service was great More

First and Last Mercedes Benz Had a problem with the service department. Met with General Manager Michael Liss and was told he would investigate and get back to me. He never got Had a problem with the service department. Met with General Manager Michael Liss and was told he would investigate and get back to me. He never got back to me. Hold onto your wallet too. Service will try to sell you things you may not really need while the car is in the shop. Make sure you are aware of the difference between bent wheels and wheels which may no longer be true. They will tell you all four of your wheels are bent when that may not be true. My SLK has a known problem with rear tire wear but the dealer tried to blame it on me. My first and last Mercedes Benz! Do your homework before dealing with this dealership and ask for proof of whatever they tell you. This dealership is owned by Park Avenue Motor Group. Mercedes Benz Corporate and Customer Care are there for the benefit of the Independent Dealership, not the Customer! More

Superior Service I moved my business from the Cherry Hill location to the Atlantic City location because I was not happy with Cherry Hill’s customer service. I was blo I moved my business from the Cherry Hill location to the Atlantic City location because I was not happy with Cherry Hill’s customer service. I was blown away from the Atlantic City team and their professionalism. They were timely with my service, kept me updated and got my car finished and cleaned quickly. No excuses or issues! More

Excellent! Excellent servcie and done in a timely manner! Van was deliverd back fast and all work was performed as reguired by the open recall notices. Excellent servcie and done in a timely manner! Van was deliverd back fast and all work was performed as reguired by the open recall notices. More

PROFESSIONAL AND PLEASANT MY SCHEDULE WAS DEMANDING, MERCEDES OF ATLANTIC CITY PICKED UP MY AUTO FOR SERVICE AND RETURNED THE END OF DAY. THIS WAS GREATLY APPRECIATED. TH MY SCHEDULE WAS DEMANDING, MERCEDES OF ATLANTIC CITY PICKED UP MY AUTO FOR SERVICE AND RETURNED THE END OF DAY. THIS WAS GREATLY APPRECIATED. THANK YOU. More

Quintessential service They listen, they get it done, service representative outstanding. Best experience ever since 2003. Feel confident in all their dealings of fair and h They listen, they get it done, service representative outstanding. Best experience ever since 2003. Feel confident in all their dealings of fair and honest work. More

It was excellent as always Because they always show that they care keep you informed,suggest recommendations return phone calls promptly and treat you with respect as well as ex Because they always show that they care keep you informed,suggest recommendations return phone calls promptly and treat you with respect as well as excellent knowledge More

Great Service Service department did a great job and work was done quickly. From dropping off the car to getting a loaner to picking the car up was first class. I w Service department did a great job and work was done quickly. From dropping off the car to getting a loaner to picking the car up was first class. I would recommend this team to anyone! More

Great Service Tina was very responsive to my requests. The check in guys was very courteous. The facility was inviting and spotless. I would definitely recommend th Tina was very responsive to my requests. The check in guys was very courteous. The facility was inviting and spotless. I would definitely recommend the dealership More

Good Service They are allways nice and very professional organization. Convenient saturday hours. Service Specialist Damon Lewis always kept me informed of each s They are allways nice and very professional organization. Convenient saturday hours. Service Specialist Damon Lewis always kept me informed of each step of the repair process. More