Mercedes-Benz of Atlantic City - Service Center

Expedient Service I am from Pennsylvania and my car had to be towed from a Casino in Atlantic City, NJ to Mercedes Benz of Atlantic City at 2:30 am. That morning after I am from Pennsylvania and my car had to be towed from a Casino in Atlantic City, NJ to Mercedes Benz of Atlantic City at 2:30 am. That morning after they opened, I received a phone call from Kevin Rossi asking more details about my issue. Within a few hours my car was repaired, cleaned and ready for pickup. I could not have been more pleased with their expedient service and the professional manner in which my situation was handled. Thank you, Patricia Gilmore More

car service My car had a flat tire in my garage, in May. Everything went smoothly from the time I contacted the service department of the dealership , the towi My car had a flat tire in my garage, in May. Everything went smoothly from the time I contacted the service department of the dealership , the towing of my car from my garage to the service department, and up to the time I drove out from the dealership , in my car , with a new tire replaced. Tina, from the service dept, took care of me. Everyone was friendly. I would certainly recommend their service department to my friends and family with Mercedes Benz cars. More

Poor service Original contact was good Had airbag recall done. When I picked up the vehicle all SRS indicators were illuminated Received a follow up to text or Original contact was good Had airbag recall done. When I picked up the vehicle all SRS indicators were illuminated Received a follow up to text or email if any issues I did text twice to ask why 2 airbag warning lights were still on. Never got a response I was suggested many other services but never received an explanation why SRS lights were still on. Finally my wife called and asked They said lights were still illuminated most likely because of another SRS issue. If they suggested so many other services why would u not Explain or offer service to fix any other SRS issues. This was also my first and last service with Mercedes service Don’t ask for feedback and then do not respond. Is this Mercedes? Or Hyundai ? Not goo 🤔 More

Quick and Professional Damon Lewis was professional and thoughtful. He gave me an analysis within an hour reviewed what was needed and completed the work in a timely manner Damon Lewis was professional and thoughtful. He gave me an analysis within an hour reviewed what was needed and completed the work in a timely manner. More

Had a slow leak in my tire. I had a slow leak in my tire, so I stopped in to see if the service department could take a look at it. I spoke with Tina Lachina and she said they w I had a slow leak in my tire, so I stopped in to see if the service department could take a look at it. I spoke with Tina Lachina and she said they would take a look at it. Minutes later they assessed the problem as a screw in the sidewall and said the tire would have to be replaced. I said okay and they replaced it and I was on my way. Fast and great service. More

good service and fast. keep up good work!i think I'm going to recommend to all my friends .and i will coming back to visit!thank you you all! keep up good work!i think I'm going to recommend to all my friends .and i will coming back to visit!thank you you all! More

Outstanding service & dealership Experience is 100% customer focused, from the first call in, to drop off, active communication of work needed/being done and finally pick-up - all eas Experience is 100% customer focused, from the first call in, to drop off, active communication of work needed/being done and finally pick-up - all easy. And the team is friendly, exceptionally knowledgeable and really cares about you. More

Outstanding service Best dealership I have dealt with. Joe Z my salesman is outstanding and I will forever stick with Mercedes and have Joe as my point contact Best dealership I have dealt with. Joe Z my salesman is outstanding and I will forever stick with Mercedes and have Joe as my point contact More

Tina is very thorough and attentive Tina Lachina is very thorough and attentive and efficient. She kept me informed throughout the entire process and was always available to answe my que Tina Lachina is very thorough and attentive and efficient. She kept me informed throughout the entire process and was always available to answe my questions More

Attentive- communicative - helpfull Impeccable service and honest direction - all of my communication with Kevin has always been above board and helpful. He even touched up a small chip Impeccable service and honest direction - all of my communication with Kevin has always been above board and helpful. He even touched up a small chip in the paint for me More