Mercedes-Benz of Atlantic City - Service Center

Professional. Got a difficult job done without complaints. Mark Bauers was terrific in getting my service done. Greatly appreciate his help. Likewise Damon Lewis was point on the service and very professional. Mark Bauers was terrific in getting my service done. Greatly appreciate his help. Likewise Damon Lewis was point on the service and very professional. A pleasure to interact with your service department. Thank you. More

Great Everything was done and a good job Thank you. I was there for a tire to be replaced and the work was done in a timely manner Everything was done and a good job Thank you. I was there for a tire to be replaced and the work was done in a timely manner More

I was very happy and satisfied with everything I was taken right away. the problem was solved. The explanation very clear. I'm very satisfied. Everything was fine, but the car wash could have I was taken right away. the problem was solved. The explanation very clear. I'm very satisfied. Everything was fine, but the car wash could have been a bit better. More

Warranty work. Had to replace a tire air pressure sensor. Asked if they could address another issue which they did at a reasonable price. Waiting area was nice. Had to replace a tire air pressure sensor. Asked if they could address another issue which they did at a reasonable price. Waiting area was nice. More

Efficient and thorough In and out quickly. Good explanation for what was going to happen and what did happen, Good explanation of all charges and when vehicle would be ready In and out quickly. Good explanation for what was going to happen and what did happen, Good explanation of all charges and when vehicle would be ready. More

Work not complete Brought my vehicle for multiple items to fix. One issue was forgotten about and was told I would have to come back and I could schedule at any time b Brought my vehicle for multiple items to fix. One issue was forgotten about and was told I would have to come back and I could schedule at any time because item would only take 1/2 hour to fix. I called a week later and was told I would not be able to come back for 3 weeks. I asked service agent to call me back when he came back the next day. Still waiting for that call More

crooked, dirty and vile aggressive attitude of service dept In if the owners don't teach their so called service manager mark and his gang how to communicate and even reason with customers this dealership will In if the owners don't teach their so called service manager mark and his gang how to communicate and even reason with customers this dealership will be closed very soon as more and more people spread the outrageous and incredibly stupid customer service skills exhibited by mark and the little bald dude.Was overcharged 195+tax just for them to pop in a hood release handle.This should not take more than 20 mins to do.After complaining to them they tried to have a fist fight inside the dealership whilst the sloth looking mark their manager cheered and encouraged the fight.Would have been a beating given to them not a fight but decided they weren't wort it.Just FYI these guys behave like gang members and not service employees,will not advice any one to go there. More

Check engine light was on and replace brakes Brakes replaced, helpful loaner care provided. Never found reason for check engine light so wasn't charged for diagnostics. It hasn't come back on s Brakes replaced, helpful loaner care provided. Never found reason for check engine light so wasn't charged for diagnostics. It hasn't come back on since the visit. More

Best Dealership The dealership staff is extremely friendly and courteous and truly care about their customers. They always provide complete and accurate details abou The dealership staff is extremely friendly and courteous and truly care about their customers. They always provide complete and accurate details about your service and are willing to answer your service questions and address your concerns. This is why I don't deal with any other area dealerships due to bad experiences with several other brands. I have dealt with Kevin Rossi at this dealership for many years and he has provided outstanding service every time. More

Low washer fluid Fast and Immediate response for an issue and was resolved right away the same day. Was in and out in less than 10 minutes. Fast service For this kind Fast and Immediate response for an issue and was resolved right away the same day. Was in and out in less than 10 minutes. Fast service For this kind of service. More