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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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October 21, 2020

The service (my first for my new GLE) was fine. I was surprise at how long the wait was for such a minor service though. More

by AL.V.MORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Oct 22, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy and apologize for the unusually long wait. We appreciate your business and look forward to serving you in the future.

October 11, 2020

Always a good experience when I come in for service. My car gets its issue resolved in good time . A loaner car is always offered to me . More

by Patricia Lees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Oct 11, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you, Patricia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2020

Tina in the service department keeps me buying a car at this dealership. Her customer service is excellent. She is professional as well caring. Tina is amazing. More

by LNT
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
Oct 11, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for the kind words for Tina and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 03, 2020

Tina is the best when I need an appointment for service on my car. She is very pleasant both on the phone and in person. Five stars to Tina and the service department@ More

by CARMAKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Oct 05, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you so much for your excellent review! We are so glad that Tina had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Atlantic City. Please don't hesitate to reach out if you need anything else.

September 30, 2020

I had a pleasant experience getting my vehicle serviced. I would use this facility for my future needs I approve of all the work completed on my vehicle More

by EDDY.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Atlantic City.

September 24, 2020

Mercedes-Benz of Atlantic City delivers the first class service you expect. Everything was very smooth and well executed. The made small seamless changes during the pandemic that did not slow things dow More

by DONALD.TAGGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 24, 2020 -

Mercedes-Benz of Atlantic City responded

Don, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Mercedes-Benz of Atlantic City, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2020

Bought a 2016 c300 in January 2020 with 25k miles on it. Today, trunk would not open - tried fob, tried inside release - nothing. Called service department and they said they couldn't schedule it to be look More

by kateinbrig
Customer Service
Recommend Dealer
No
Employees Worked With
do not recall name of operator
Oct 09, 2020 -

Mercedes-Benz of Atlantic City responded

We apologize for the experience you had in contacting us. Our service advisors and technicians work hard to ensure our clients receive the best possible service experience. Due to the current climate, we are very busy meeting high service volumes as noted with our availability at this time. That said, we failed when you needed us and that is disappointing. You mentioned you were able to correct the issue with the trunk and I'm glad but I want to make sure that is indeed the case. If you would like to get in or speak with a service advisor, please contact me directly. Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

September 17, 2020

We had a very good visit they did all the work that was required oil change transmission change tire rotation everybody was very friendly the service was excellent I don’t know what other words to say than More

by DOTANDDAVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 18, 2020 -

Mercedes-Benz of Atlantic City responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2020

Jonathan Batt is a caring and thoughtful sales professional. It was a pleasure to work with him. He has the ability to quickly perceive what you are looking for in a vehicle. More

by SMATHEW1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Sep 16, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you so much for your kind words regarding your recent experience working with Jonathan, and for taking the time to leave us this wonderful feedback!

September 06, 2020

My most recent experience resulted in my trading in my 2014 GLK 350 , wiith 21,000 miles AND I will not purchase another Benz. RJS More

by pcocyc236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
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