Mercedes-Benz of Atlantic City - Service Center

I had my 2012 E350 being serviced for a steering recall. First the bad it took them 5 working day to get it done and being old I would have liked getting a phone call instead of a text. The good they put me First the bad it took them 5 working day to get it done and being old I would have liked getting a phone call instead of a text. The good they put me in a 2020 GLE at no charge and did a spectacular job on my wheel alignment after the recall at no additional cost. More

A lot of confusion in service center. No rental cars( I am over the covid excuses) My wipers are still not fixed, my car was not ready until 8 hours after I said I needed it and I had to call the service am over the covid excuses) My wipers are still not fixed, my car was not ready until 8 hours after I said I needed it and I had to call the service center 6 times and no answer. Very unprofessional. More

Outstanding Service Department & team. Mark Bauers has taken car of my vehicles for years and I trust him completely Will only go to him & his team for all of our vehicles needs taken car of my vehicles for years and I trust him completely Will only go to him & his team for all of our vehicles needs More

Mark, the manager, took an interest in a problem we were having with our Mercedes. He took the time and effort to investigate and take care of a problem we were having and successfully resolved it. He d having with our Mercedes. He took the time and effort to investigate and take care of a problem we were having and successfully resolved it. He did all this while he was short-handed at the dealership due to the COVID-19 virus outbreak. We are very appreciative and would recommend him and this dealership to all Mercedes customers. More

Thank You Mark and Kevin! first class service as always. Been coming here for almost 2yrs now and everyone treats me like im the most important customer. The cost of service sucks , its the price of admissi Been coming here for almost 2yrs now and everyone treats me like im the most important customer. The cost of service sucks , its the price of admission with a Benz! but I always leave feeling good and know my cars have been taken care of properly. More

I brought my car in for 2 problems and only one was resolved. Now I’m waiting for a loaner vehicle for over a month to bring back my car to have the issues resolved, driving daily with the fear it may resolved. Now I’m waiting for a loaner vehicle for over a month to bring back my car to have the issues resolved, driving daily with the fear it may not start, because they chose to not listen to me and claimed it was a battery issue when in fact it’s not. A real bummer. More

Servicing my MB for the past 5 years MB of Atlantic City has been an amazing experience. Tina Lachina is the most professional and sincere service manger we have ever worked with. She understands and execut has been an amazing experience. Tina Lachina is the most professional and sincere service manger we have ever worked with. She understands and executes her work superbly. More

Very professional and considerate. The work was done well and in a timely fashion.The service advisor was very respectful and quite friendly. I was pleased with the experience and in a timely fashion.The service advisor was very respectful and quite friendly. I was pleased with the experience More