Mercedes-Benz of Atlantic City - Service Center
Egg Harbor Township, NJ
702 Reviews of Mercedes-Benz of Atlantic City - Service Center
I was very disappointed that I had to schedule a routine service a month out. However, the reasons were explained and I patiently waited. This is 2020 after all. Ugh! Anyway, Kevin very attentive as usu service a month out. However, the reasons were explained and I patiently waited. This is 2020 after all. Ugh! Anyway, Kevin very attentive as usual. Was given a loaner vehicle as usual. Very satisfied with everything. More
Customer service is horrible. I complained to the dealership about the way I was treated durning my service visit. No one called me back or acknowledged the situation after I reported it via e-mail a dealership about the way I was treated durning my service visit. No one called me back or acknowledged the situation after I reported it via e-mail and review on my survey. They will never get a dollar from me ever again. More
I’m keeping my car 🚙 because I have Willy good advisers: Kevin Rossi . He is brilliant. Great customer service. His team know how to do the job done ✅ Kevin Rossi . He is brilliant. Great customer service. His team know how to do the job done ✅ More
For the most part, the service center is 5 star. I only wish when they washed my car they would towel dry it or leave it the shade. My car had water spots on it from the last service. Luckily, I used a goo wish when they washed my car they would towel dry it or leave it the shade. My car had water spots on it from the last service. Luckily, I used a good product to wax it. More
Tina is a wonderful and thoughtful service advisor. She explains the work that will be done to the car and puts the customer at ease. It is a pleasure to have her as an advisor. explains the work that will be done to the car and puts the customer at ease. It is a pleasure to have her as an advisor. More
Kevin is always easy to deal with and returns calls promptly . My car was done promptly as promised . I recently took another one of my cars to MB of north palm beach and had a horrible experience. I p promptly . My car was done promptly as promised . I recently took another one of my cars to MB of north palm beach and had a horrible experience. I plan on following this visit in florida with a letter to the manager of the service dept More
This is the 3rd vehicle that we have purchased from your dealership. We used Jonathan as our salesman. He is an asset to your operation. He is extremely knowledgeable and he is always available to assist us dealership. We used Jonathan as our salesman. He is an asset to your operation. He is extremely knowledgeable and he is always available to assist us. We will definitely use him in the future. More
What can I say nice people. I only had interaction with service department people. Do you really expect me to fill in a total of twenty five words in order to move on and close out this recommendation? service department people. Do you really expect me to fill in a total of twenty five words in order to move on and close out this recommendation? More