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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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February 14, 2021

I have been in for service 3 times in past month and service visits were 2 weeks long. I feel the service manager does what he can based on what he has available to him however communications are usual More

by SLCDEVLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Feb 15, 2021 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for taking the time to provide a review. We always want to set and deliver on realistic expectations. Sometimes we fall short and based on your experience we have some improvements to make. We will be sending this feedback to our management team. Thank you again for providing your feedback.

Feb 24, 2021 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for taking the time to provide a review. We always want to set and deliver on realistic expectations. Sometimes we fall short and based on your experience we have some improvements to make. We will be sending this feedback to our management team. Thank you again for providing your feedback.

February 13, 2021

Kevin Rossi went above and beyond and helped me out greatly during this service visit. Kevin is very courteous and his help was greatly appreciated. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Feb 15, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the great feedback Derek! We appreciate your loyalty and the kind words for Kevin. We look forward to seeing you next visit!

February 11, 2021

Tina is always great to work with. She makes my experience easy. She answers all my questions and I always get my vehicle back in a timely manner. More

by LHAAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, service
Feb 11, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for this great feedback! We're lucky to have Tina on the Mercedes-Benz of Atlantic City team. We'll see you next time!

February 09, 2021

Mark Bauer’s and his staff are great to work with,they always go out of their way To make sure your happy with the work More

by JDSULLIVAN37@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 09, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your five-star review of our service team! We're glad Mark and the team give you the best experience possible during your visit, and we look forward to seeing you again at Mercedes-Benz of Atlantic City!

February 09, 2021

Our second purchase from Mercedes-Benz of Atlantic City. The best, easiest, and friendliest purchases and service. Thank You Alex Silvestri (sales) Thank You Kevin Ross (service) More

by JACKAL0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Silvestri and Kevin Rossi
Feb 10, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your continued business with us at Mercedes-Benz of Atlantic City! We're glad to have you as a customer. Enjoy your new ride!

February 07, 2021

Had to wait a month for my appointment. Definitely not Had to wait a month for my appointment. Definitely not what I expected. Will be back again thou. Try and do the right thing and fill out this online More

by WHALEBEACHBUILDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Feb 08, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to leave this review. Customer feedback is extremely important to us at Mercedes-Benz of Atlantic City, but the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

February 06, 2021

Polite genuine clean Covid friendly professional atmosphere repair done In a timely fashion the car rental department with Mr. Ahmedit was very professional And considerate would definitely return More

by pearl1564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ahmed
Feb 08, 2021 -

Mercedes-Benz of Atlantic City responded

We are honored to receive your support. Thank you! - Mercedes-Benz of Atlantic City Team

January 31, 2021

Very friendly staff, very friendly and understanding dealership personal and service department. Do appropriate work and do not suggest unnecessary work. The understand value of my time and take care of More

by DRHEMANGDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachia, Jason Chiarazzo, Chris Magarity, Mark Bauers
Feb 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're so glad you trust us with your Mercedes-Benz and your time. Best wishes.

January 30, 2021

Very professional employees. They do a great job. Could ask for no more. They always complete what is needed in a timely fashion. Kevin always keeps me posted as to progress or if any delays. More

by RICHARDGOBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Feb 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you Richard for the great review. We work hard to earn the trust of our clients and we're so glad we've done so here with Kevin and the Service Team. We'll see you next time!

January 29, 2021

Don't feel like first class service. Different from other dealers. My new car check engine on had to wait for five weeks to service. More

by BENHKNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never mind
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