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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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March 22, 2021

My rating of 5 stars applies only to Richard Kull on my service visit on 1/30/21. The fact that I have to use a minimum of 25 words is asinine! More

by goda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kull
Mar 24, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the positive feedback about your experience with Richard! We appreciate your support and hope to see you again next time.

March 22, 2021

Everyone at Mercedes were very nice, personable and help. It is always a pleasure when I have to visit Mercedes of Atlantic City. Very nice group of employees. More

by TPHIL1958@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 23, 2021 -

Mercedes-Benz of Atlantic City responded

We are honored to receive your support, thank you! - Mercedes-Benz of Atlantic City Team

March 18, 2021

I had a tire lose pressure. I called Richard and he got me in immediately. He was friendly, quick and efficient. Top notch service !!! I highly recommend this store. More

by ADELFAVA83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kull
Mar 19, 2021 -

Mercedes-Benz of Atlantic City responded

We're so pleased to hear Richard could help take care of your tire pressure issue ASAP! Thanks so much for leaving us your awesome five-star review and recommendation! Be sure to let us know if there's anything else we can do for you! - Mercedes-Benz of Atlantic City

March 17, 2021

Have very good experience. Had my window shield replaced. Kevin was super helpful and took care of my case.He has been working very hard and made sure all went well. Thank you for all your hard work More

by DOMINIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 18, 2021 -

Mercedes-Benz of Atlantic City responded

We're so glad that Kevin had the pleasure of assisting you! Thanks for trusting the Mercedes-Benz of Atlantic City team with your windshield replacement and please don't hesitate to reach out if we can be of service again in the future!

March 14, 2021

Clean facility, very professional and helpfull staff, dropped my vehicle as scheduled I was waited on immediately a loaner was already waiting for me. My advisor Kevin was very attentive and knowldgeable More

by AHANNA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi, Mark Bauers
Mar 15, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy Kevin and our Mercedes-Benz of Atlantic City team earned your five stars. Thanks so much! See you next time!

March 13, 2021

NOTICED A VIBRATION AND MISSING CIGARETTE LIGHTER IMMEDIATELY AND ARRANGED FOR SERVICE .THIS WAS DONE PROMPTLY AND THE ISSUE WAS CORRECTED. HAVE MESSAGED THE SALESMAN SEVERAL TIMES RE: THE MISSING LI More

by MZSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Mar 29, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for bringing this to our attention. It is never our intention to leave a customer without a response. We would like the opportunity to take care of this for you. Please reach out to me directly, Aaron Smith - Sales Director - asmith@yourmercedes.com

Mar 29, 2021 -

MZSTEW responded

SUCH A SILLY ISSUE THAT HAS NOT BEEN ADDRESSED,ALTHOUGH IT WAS REPORTED IMMEDIATELY. THANKING YOU IN ADVANCE, JOHN R. STEWART

March 13, 2021

Excellent service..Very pleasant staff.Got the Excellent service.. Very pleasant staff. Got the appointment I requested. Work completed as II requested and on time. Beautiful accommodations . More

by WJC1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi. Alex SILVESTRI Tina Lachina, Mark Bauers
Mar 15, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for the 5-star review! Hope to see you next time at Mercedes-Benz of Atlantic City!

March 09, 2021

its good working with the service department., they follow up and stay conected, there is never an issue going back and asking for information, Nory More

by NHAZAVEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 10, 2021 -

Mercedes-Benz of Atlantic City responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Atlantic City!

March 06, 2021

Tina Lachina went out of her way to provide excellent service . I will bring my vehicle to Mercedes Benz of Atlantic City for all of my service needs. More

by SENSEMAN.KARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 08, 2021 -

Mercedes-Benz of Atlantic City responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at Mercedes-Benz of Atlantic City!

March 05, 2021

Timely service and satisfactory. They gave me service appointment immedietely, rightly addressed the issue. Service staff and front desk response was great. Explained the expenses. More

by Rach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your confidence in the Mercedes-Benz of Atlantic City service team! We appreciate your 5-star review and are glad to have you as a customer!

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