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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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May 06, 2021

Very professional and great service. Sales people were very attentive to our needs and tried to help us. Gave us great service and attention. I would highly recommend this dealership. More

by BENAIFER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
May 07, 2021 -

Mercedes-Benz of Atlantic City responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Atlantic City team!

May 05, 2021

I had a technical breakdown with my new Mercedes and even the alert system in the car failed to reach the Mercedes Me app. I searched the nearest dealership which was in Atlantic City and received some very More

by rob@hafterenterprises.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young technician, Josh, came to my location despite the cold weather and did all he could to diagnose the problem.nd several mile drive
May 05, 2021 -

Mercedes-Benz of Atlantic City responded

We're so glad to hear our team could help you when you experienced some unexpected issues with your ride! Thank you for giving us a chance and for the great rating! We wish you the best of luck and hope you'll let us know if you need anything else! - Mercedes-Benz of Atlantic City

May 05, 2021

I have always had a great experience at Mercedes. They are professional, cordial, and accommodating. I will not take my car any place else because I did and was not satisfied and I think they tried to rip More

by ISISMAAT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Russo, Mark Bauers
May 06, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy to hear that you have always had great experiences at Mercedes-Benz of Atlantic City! We look forward to helping you in the future.

May 05, 2021

Service has always been terrific at Mercedes Benz of Atlantic City. The director of the service center has gone out of his to assist me. More

by RLSHENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
May 06, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy that you've had nothing but terrific experiences at Mercedes-Benz of Atlantic City! We are very proud to have your review!

May 03, 2021

professional service, attentive to customers' needs, maintained social distancing, and service department followed up with call to make sure we had no issues with the work that was completed More

by ALICIARODGERS712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
May 04, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy our Mercedes-Benz of Atlantic City team earned your five stars. Thanks, Alicia!

May 02, 2021

I brought my car in for both an air-bag recall / oil change including service maintenance (never received a call at the end of drop-off day, no follow-up,) needless to say that I am not pleased that I More

by HABAKKUK_MO
Recommend Dealer
Yes
Employees Worked With
Tina
April 25, 2021

Excellent service. Everything was seamless from the second I walked into the door. I dropped my car off and in a matter of minutes, I was in the loaner car and headed to work. More

by Melissa.stomel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Apr 27, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy to read this wonderful review, Melissa! It's so great to hear our team helped you maintain your vehicle without you needing to disrupt your schedule! Thank you for the five-star rating and for your confidence in Mercedes-Benz of Atlantic City!

April 24, 2021

Quick, efficient and friendly service. We just moved to the area and were so glad to find this dealership. We will be back for continued service. More

by GDGOTTSHALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Apr 27, 2021 -

Mercedes-Benz of Atlantic City responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Atlantic City! We'll see you next time!

April 24, 2021

disappointing visit. Reviewing the service write up it showed both front and back breaks were rated 7. Front were just replaced back has 80000 miles ! More

by RONNERI817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina lachina
May 04, 2021 -

Mercedes-Benz of Atlantic City responded

Hello Mr. Neri - I believe there may be a misunderstanding. Our Service Manager Mark Bauers would like to reach out to you. If you have a preferred method of contact please let me know. Respectfully, Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

April 23, 2021

Excellent service always the service team was exceptional and always feel welcomed when I come here. They do qualify work according to Mercedes specifications. Thank you so much. More

by MRSUDSLAUNDRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina , Mark Bauers
Apr 26, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy to hear that our team is being welcoming and providing top-notch service! Thank you very much for leaving Mercedes-Benz of Atlantic City this kind review!

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