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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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May 29, 2021

Costumer service is bad they offer no help it all I won’t recommend this place to anyone they created a problem and refused to fix it More

by JAYALA_C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
May 29, 2021

I would have given this a one star but the people are nice. The service department operationally is not good. A very good dealership yet this area is challenged. More

by DBARUFFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
May 25, 2021

Service completed on time and cost estimate right on point . Waiting area very clean and well appointed. Vehicle was detailed and washed, in and out in 1:30 minutes. More

by Mehrhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
May 26, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your positive experience with Mercedes-Benz of Atlantic City! We look forward to your next visit!

May 25, 2021

Great job. The service was on time and fairly priced. It is A pleasure to have an honest dealer with integrity. Sometimes you can’t get through as te phones are busy.. More

by GUTM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
May 26, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy that our team at Mercedes-Benz of Atlantic City could provide good service for you! Thank you!

May 23, 2021

Perfect service, great professional customer focus, timely & competent much appreciated will recommend to friends And family, and use their service as much as I need it w More

by Alrey2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
May 25, 2021 -

Mercedes-Benz of Atlantic City responded

We couldn’t ask for a better review of Mercedes-Benz of Atlantic City, thanks so much and we'll see you next time!

May 15, 2021

Always happy with Kevin - I had body work done by purdy and Nercedes’s made it very easy for me - I have been a loyal customer gor years More

by CMOTTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
May 17, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy to hear that Kevin did a great job for you! Thank you so much for your loyalty to Mercedes-Benz of Atlantic City for years!

May 15, 2021

Work done completely, as requested & delivered on time Work done completely, as requested & delivered on time as promised. Always a great job by everyone. All areas conducted services professionally as a More

by RDFERRARO15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Kull & Tina who's last name I cannot recall, Mark Bauers
May 17, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy to hear that our whole team at Mercedes-Benz of Atlantic City could provide 5-star work for you! Thank you!

May 09, 2021

great dealerexcellent customer service the check in and great dealer excellent customer service the check in and check out person very nice also gave complete rundown on the service rendered and itemiz More

by CKIRCHNER802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
May 11, 2021 -

Mercedes-Benz of Atlantic City responded

We’re glad we could deliver an excellent experience! Thanks for choosing Mercedes-Benz of Atlantic City, we look forward to your next visit!

May 06, 2021

Lack of pick up and delivery service is a problem for me. Don’t like that the dealership is obviously controlled out of Pennsylvania. Don’t like reservations made in Pennsylvania instead of locally . The p More

by bankshot3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Magarity, Mark Bauers
May 06, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your honest feedback. We value your input and use it to improve. We're glad you enjoyed your visit to our dealership and hope you'll reach out if you have more information to share. - Mercedes-Benz of Atlantic City

May 06, 2021

AC Mercedes offered a pleasant non pressure approach to sales purchase. They listened to my needs and cost concerns offering different purchase/lease and new verses Certified Pre Owned options that best me More

by JAYBROWN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
May 06, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your confidence in Mercedes-Benz of Atlantic City, and for your business! We are thankful to have you as a customer and look forward to seeing you at your next service visit!

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