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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.2
714 Reviews

714 Reviews of Mercedes-Benz of Atlantic City - Service Center

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December 08, 2024

disappointed in the service department , took 3 appt. to get the work done. for a high end car you expect better service. when I debating on purchasing from this dealer or another I was told by manag More

by bebad59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darnell Greenidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Mejias
Dec 09, 2024 -

Mercedes-Benz of Atlantic City responded

We apologize for not meeting your expectations. Please call the service manager Mark Bauers to discuss and rectify this matter.

December 02, 2024

Dana Lynn De Mone I am extremely UNHAPPY with the SERVICE and also the CONDITION my car was returned to me. I PERSONALLY TAKE CARE OF MY CAR THE INSIDE AND THE OUTSIDE HAD GREASE HAND PRINTS ALL OVER More

by Dana Lynn DeMone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelvin Do
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mercedes-Benz of Atlantic City responded

Please contact the Service Manager Mark Bauers to discuss and rectify this matter at your earliest convenience, thank you.

November 22, 2024

Shoutout to Mark on getting my vehicle repair in a timely manner. His professionalism and communication were incredible. Thank you, Joe Chiusolo More

by Joe Chiusolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2024 -

Mercedes-Benz of Atlantic City responded

Thank you so much. I will let Mark know!

January 12, 2023

I had bought a CO Detector because I was getting headaches after service of the Exhaust Modification Settlement where Mercedes had my ENTIRE Exhaust replaced rather than fixing a sensor . Its like M More

by RYAN.BOSI
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Batt, Paul Forsyth
November 06, 2022

Professional and friendly - always! The service team is excellent and I appreciate how everything is explained More

by DKELLS664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
November 05, 2022

They had my car for four months and gave me an estimate for almost 10 grand. When I got the car back what I took it there for still didn’t work. More

by AMIRJERSEY
Recommend Dealer
No
Employees Worked With
Kelvin Do
November 04, 2022

I am extremely pleased with the professionalism and quality of service I receive every time I bring my car to this dealship. More

by MARKARBEIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Paul Forsyth
October 30, 2022

I took my vehicle there for service for a recall. It was an excellent experience overall. More

by faiclift
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Oct 31, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your kind review! -Mercedes-Benz of Atlantic City

October 30, 2022

great service - the best that I have experienced - very considerate of my time - a fine dealership More

by ELSCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Nov 01, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your review! We're so happy that we earned your 5-stars! -Mercedes-Benz of Atlantic City

October 28, 2022

They are not cheap but they do good work. That's all I can say More

by SURFSUP138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Oct 31, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for your confidence in the Mercedes-Benz of Atlantic City team! We appreciate your support and look forward to serving you next time!

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