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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

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702 Reviews

702 Reviews of Mercedes-Benz of Atlantic City - Service Center

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January 09, 2022

The dealership has provided excellent customer service every time I had to take my car in to get anything done. More

by BMWG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Rossi
Jan 11, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for trusting the Mercedes-Benz of Atlantic City team with your vehicle's service needs! We look forward to seeing you next time!

December 25, 2021

Great service! Went in for a flat tire, replaced it rapidly and safe! Would recommend highly More

by SNSHELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Dec 28, 2021 -

Mercedes-Benz of Atlantic City responded

We're thrilled the team could help take care of this quickly for you! Thank you for rating us five stars! - Mercedes-Benz of Atlantic City

December 24, 2021

I have been using Atlantic City Mercedes’ for years for service and sales. I recently had the pleasure of working with Kevin Rossi in the service department. I needed to replace the cracked windshield on m More

by MRALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Dec 29, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your confidence in Mercedes-Benz of Atlantic City, and for your business. We'll pass along your great review to Kevin, he'll be thrilled! We are thankful to have you as a customer.

December 22, 2021

It took a while to get an appointment but once I did all of the issues were addressed quickly and efficiently. More

by WARDLEAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Dawn Obrien, Paul Forsyth
Dec 23, 2021 -

Mercedes-Benz of Atlantic City responded

We appreciate your patience and understanding! We hope to see you again for a five-star experience next time! - Mercedes-Benz of Atlantic City

December 16, 2021

This dealership is definitely customer friendly starting with your salesman right on through to your service representative. I’ve dealt with other dealerships, but Mercedes’ of Atlantic City is the best. Pa More

by Phillychick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Greenidge, Paul Forsyth
Dec 16, 2021 -

Phillychick responded

I just want to acknowledge Paul Forsyth for his courtesy and professionalism as being my service adviser for the first time. As always the staff at Atlantic City go above and beyond for their client satisfaction. I live close to Cherry Hill Mercedes, but they are too “corporate “for me. It’s tough in this day and age, and customer service is what it’s all about. Pat Del Vecchio

Dec 17, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for this kind feedback, Pat - we can't wait to share it with Paul & the team! We appreciate you trusting Mercedes-Benz of Atlantic City with your business and look forward to your next visit!

December 15, 2021

Tina has been extremely helpful everytime I have had a problem with my vehicle. She is intelligent, courteous, and very professional. As I have stated in the past, the dealership earns five stars because More

by JCSIPIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
Dec 16, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to recognize the efforts of Tina at Mercedes-Benz of Atlantic City! We're so happy that we earned your 5-stars! See you next time!

December 14, 2021

Everyone I came in contact with was courteous and informative. Kevin was most gracious in answering my question. More

by MAJZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 16, 2021 -

Mercedes-Benz of Atlantic City responded

We're happy to hear the Mercedes-Benz of Atlantic City team gave you five-star care! Thank you for coming to see us!

December 10, 2021

They are very customer friendly and efficient and did recommend how to handle our services warranty More

by LRUSSO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Dec 10, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much! We're glad to hear that the Mercedes-Benz of Atlantic City team could provide a five-star experience for you! We look forward to seeing you again!

December 10, 2021

Really great service huddle free and polite! It took little longer than I expected to fix the damage but it was worth it and I am very happy with everything my car looks brand new! More

by LIBERTYULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Dec 13, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for trusting Mercedes-Benz of Atlantic City with your vehicle! We appreciate your wonderful feedback and hope we can be of service to you again in the future!

December 09, 2021

Luis was amazing! He was patient, attentive and ensured that I was updated at all times in regards to my car. More

by SHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 10, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the review, Shon! We're thrilled to hear that Luis provided you with such excellent service and we hope to see you again next time here at Mercedes-Benz of Atlantic City!

Dec 10, 2021 -

SHON responded

My name is Shon, not Luis. Luis is your employee. :)

Dec 10, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the review, Shon! We're thrilled to hear that Luis provided you with such excellent service and we hope to see you again next time here at Mercedes-Benz of Atlantic City!

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