Mercedes-Benz of Atlantic City - Service Center
Egg Harbor Township, NJ
753 Reviews of Mercedes-Benz of Atlantic City - Service Center
Kevin was super helpful in diagnosing and performing recommended maintenance on my vehicle. He also alerted me about 3 open recalls and made sure it was taken care of ASAP. Highly recommended, Quality s recommended maintenance on my vehicle. He also alerted me about 3 open recalls and made sure it was taken care of ASAP. Highly recommended, Quality service always these guys are the best! More
Had my car for 3 weeks, couldn’t find the problem. 1st week was Thanksgiving week, but car went in on Monday and it wasn’t looked at until Wednesday. It’s sat the second week as the expert for unusua 1st week was Thanksgiving week, but car went in on Monday and it wasn’t looked at until Wednesday. It’s sat the second week as the expert for unusual issues was on vacation. A dealership this size selling high end cars only has ONE technician qualified to assess the problem? 3rd week tech back but it still took all week to solve issue. I understand that they wanted to make sure they had resolved the issue before releasing the car to us, can’t fault them on that. We thought that when the Piazza group acquired the dealership the service would improve, but only slightly. We purchased our vehicles there and will continue to have them serviced there as it is conveniently located. More
Kevin is always the best service advisor on property. He is professional, nice,kind and considerate. Over the top in customer service. He is professional, nice,kind and considerate. Over the top in customer service. More
Arrival was awkward and the greeter couldn’t find the person that was supposed to check me in. While there others available. I sat and waited 20+ ? person that was supposed to check me in. While there others available. I sat and waited 20+ ? More
Always great service provided by Leo. We had to schedule an appointment for a recall - it was arranged in minutes. We had to schedule an appointment for a recall - it was arranged in minutes. More
Mercedes Benz of Atlantic City never fails to impress. Quality service in a timely manner. Quality service in a timely manner. More
First time taking our car there, was pleasantly surprised, our service advisor, Leo Fasolo was excellent, he answered all our questions provided us with the proper service for our car and advised u surprised, our service advisor, Leo Fasolo was excellent, he answered all our questions provided us with the proper service for our car and advised us of our upcoming services that are needed. Also, your dealership is beautiful, very clean and the waiting area was perfect. We will definitely be back! More
Everything went well I always have a good result when it’s all done yes it’s all done yes More
MB-AC is a first class operation. A big part of this stems from the great service I receive at the service desk from Leo. His attention to detail and customer service is the best I ha A big part of this stems from the great service I receive at the service desk from Leo. His attention to detail and customer service is the best I have seen in my 29 years of only having a minimum of 2 Benz's in my garage at all times, and over this 29 year period, we have used 4 dealers due to states/towns we have lived in. We still have 2 yrs left on 1 of our cars and our hope is to get "Leo type service" on the sales side from Danielle when the time comes. More
Kevin provided great service and explained what was needed to address the repairs. Note the loan car could have used a little cleaning inside. needed to address the repairs. Note the loan car could have used a little cleaning inside. More