Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
453 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
DON'T buy extended warranty, it's useless, mercedes will never honor it, they'll will always find the way to not cover any repairs never honor it, they'll will always find the way to not cover any repairs More
Service guy was great, Demond. Express service took 2.5 hrs for basic oil change and $400. 5 miles from service, have to stop at discount tire because rotated tires are off pressu Express service took 2.5 hrs for basic oil change and $400. 5 miles from service, have to stop at discount tire because rotated tires are off pressure setting. More
Easy to get along with,friendly staff great location,right there off the highway, and location,right there off the highway, and More
Thank you to Christy Hicks for always being so kind, and professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. More
Bobby waites plus all other associates were courteous,professional . Thank you MB northeast .first class operation! courteous,professional . Thank you MB northeast .first class operation! More
I came in to the dealership after buying my car somewhere else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Set else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Seth did an amazing job of showing me what my vehicle could do. He even connected me to the mercedes me app that I didn't know existed. 10/10 would recommend them. More
Service is always fantastic, I’ve been with them over 10 years and it’s consistently great years and it’s consistently great More
Utterly Relieved! !! Thx to Jim Major with Mercedes Benz of Atlanta Northeast!!! My GLA-250 had a reverse issue @4:30 in the afternoon! Thank God Jim waited for me a !! Thx to Jim Major with Mercedes Benz of Atlanta Northeast!!! My GLA-250 had a reverse issue @4:30 in the afternoon! Thank God Jim waited for me and my son to get there before Jim left for the day! He knew I was flustered and got me into another sweet GLE loaner!😅 PRAISE THE LORD Jim found the problem with my GLA was under warranty!!! I was so relieved and thankful!!!🙌🏼 SO GLAD JIM IS MY SERVICE ADVISOR!!! You can feel safe and cared for with Service Advisor, JIM MAJOR at Mercedes-Benz of Atlanta Northeast! More
The service was awesome and Derek was a big help in resolving my issues. I will definitely be back. resolving my issues. I will definitely be back. More
For MB of Atlanta North East. .. Have two MBs needing service. Called for service dept. twice last week. No answers. Left messages with phone numbers. 7-days later NO RETURN CALL .. Have two MBs needing service. Called for service dept. twice last week. No answers. Left messages with phone numbers. 7-days later NO RETURN CALL. I will never call back and will share my poor experience with anyone interested. If this were my dealership, whoever is slacking there would be fired. More