Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
453 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
453 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
Sort by
April 26, 2020
I was in and out in less than a hour. Everyone I spoke with was very helpful in answering my questions and giving me the information or pointing me in the right direction. Thank you again Everyone I spoke with was very helpful in answering my questions and giving me the information or pointing me in the right direction. Thank you again Elizabeth for all your help. More
by raoulfraser
Employees Worked With
Elizabeth Gullickson
March 29, 2020
Elizabeth took the time out of her busy schedule, to talk me through connecting my phone to my car. She was very professional at all time. She was also very knowledgeable. I really appreciate Elizabeth cust me through connecting my phone to my car. She was very professional at all time. She was also very knowledgeable. I really appreciate Elizabeth customer service skills. Thank you Elizabeth for going beyond your duties. I appreciate you. More
by luvjona
March 12, 2020
From the purchase of my Mercedes to the first visit with the service center, I’ve been real pleased. Jesse Cannon Wallace and Bobby Waites were both professional, personable, knowledgeable and patient. the service center, I’ve been real pleased. Jesse Cannon Wallace and Bobby Waites were both professional, personable, knowledgeable and patient. More
by clwalls
March 12, 2020
Atlanta Classic Cars have professional, customer focused employees. Everyone is helpful and go out of their way to assist you in maintaining your Mercedes Benz employees. Everyone is helpful and go out of their way to assist you in maintaining your Mercedes Benz More
by Craig
Employees Worked With
March 12, 2020
Our service rep Jackson Barron went over and above any expectation we may have had. Fantastic communication throughout the process. You have a new customer! expectation we may have had. Fantastic communication throughout the process. You have a new customer! More
by bob
Employees Worked With
March 09, 2020
Where do I begin. Atlantic Classic Cars personell are always so accommodating the minute we drive up for repairs for the vehicle. Inside they let you know your advisor knows that you have arrived an d he always so accommodating the minute we drive up for repairs for the vehicle. Inside they let you know your advisor knows that you have arrived an d he/she will be with you shortly. Always a pleasure . More
by Spring24
Employees Worked With
Bobby Waites
February 20, 2020
Elizabeth has been most helpful to me as a n Atlanta Classic Card & Mercedes Benz newbie! She takes the time to understand and resolve your concerns. Thank you Elizabeth. Classic Card & Mercedes Benz newbie! She takes the time to understand and resolve your concerns. Thank you Elizabeth. More
by fwlawlor
Employees Worked With
Elizabeth Gullickson
February 19, 2020
My experience was awesome. Great customer service. Questions answered in a timely manner. The work done on my car was done to my expectations. I would rate this dealer as a 10. Questions answered in a timely manner. The work done on my car was done to my expectations. I would rate this dealer as a 10. More
by ellenkathleengregory
February 14, 2020
Great service, friendly people, timely response, honest opinions and feedback. Took my AMG in for an A3 service, refresher and A/C flashing light. Repairs were made in 24hrs, got a loaner and barely used i opinions and feedback. Took my AMG in for an A3 service, refresher and A/C flashing light. Repairs were made in 24hrs, got a loaner and barely used it:) Thanks Jim! More
by T-Time
Employees Worked With
Jim Major
February 13, 2020
It's a very nice dealership. However, some service greeters needs to be a bit more polite. Some mechanics servicing your vehicle needs to be more detailed oriented and do a complete check of the vehi greeters needs to be a bit more polite. Some mechanics servicing your vehicle needs to be more detailed oriented and do a complete check of the vehicles. Not replacing what the service manuals call for is a disservice to the customer. It does not matter if a part looks serviceable, it should be replaced based on the service manual at the specified mileage. Last, after the work is done the foreman or a quality assurance person should do an inspection of that work. More
by E350
Employees Worked With
