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Mercedes Benz of Athens - Service Center
Watkinsville, GA
65 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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65 Reviews of Mercedes Benz of Athens - Service Center
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June 22, 2020
Routine Service I have driven Mercedes Benz for the last three years and use only the Athens dealership for my purchases and service. Without exception I have always I have driven Mercedes Benz for the last three years and use only the Athens dealership for my purchases and service. Without exception I have always been treated courteously and efficiently by everyone, from the employees that pickup and deliver my car for service to the service department employees and the sales staff. I would recommend the Mercedes Benz of Athens dealership to anyone. More
by wparker
Helpful May 22, 2020
Exceptional Within the context of my experience as a consumer, there exist a select list of organizations that consistently build personal and professional rela Within the context of my experience as a consumer, there exist a select list of organizations that consistently build personal and professional relationships with reliability and expertise. Mercedes-Benz of Athens is one of those companies in my opinion, after twenty-five years of our history. Service Advisor Shane McCarty’s knowledge and attention to detail presents clear options before each service and is followed by quality work of technicians. Some accommodations are provision of a well-suited loaner vehicle upon request for the duration of the service, updates on the status of your vehicle, and a complementary wash and vacuum. A coherent and accurate invoice is appreciated. I highly recommend Mercedes-Benz of Athens. More
by t_barrett
Employees Worked With
April 21, 2020
As always I am very satisfied with the staff at Mercedes-Benz of Athens. Every time Sam has that same smile very polite I'm always looking for him when I come in Mercedes-Benz of Athens. Every time Sam has that same smile very polite I'm always looking for him when I come in More
by evelynvriddle57
Employees Worked With
March 20, 2020
My sale person made sure I had an perfect understanding of my service.. I highly recommend Mercedes Benz of Athens, Thanks for outstanding Service .th of my service.. I highly recommend Mercedes Benz of Athens, Thanks for outstanding Service .th More
by maxeyn78@yahoo.com
Employees Worked With
March 05, 2020
Always great customer service! Dealership is very clean and top notch on all levels. The service department is always very nice and helpful! Great experience! and top notch on all levels. The service department is always very nice and helpful! Great experience! More
by apw68123
Employees Worked With
February 14, 2020
Great dealership, super friendly, quick service! Took my CLS400 in and it was an amazing experience! Loaner car, home delivery, etc! Special THANK YOU to one of the best service advisors I have ever met CLS400 in and it was an amazing experience! Loaner car, home delivery, etc! Special THANK YOU to one of the best service advisors I have ever met John Jovaneli, very knowledgeable, friendly, honest advisor! Great job John Jovaneli! More
by gnel1982
Employees Worked With
John Jovaneli
February 08, 2020
I went in because of the recall for the airbag. John went above and beyond to make sure that we are completely satisfied and replaced the shifter boot at no charge above and beyond to make sure that we are completely satisfied and replaced the shifter boot at no charge More
by dspulber
Employees Worked With
John Jovaneli
February 02, 2020
We were most impressed by the organization of the new dealership facility. This was truly a Luxury dealership. Our wait was normal and staff friendly. dealership facility. This was truly a Luxury dealership. Our wait was normal and staff friendly. More
by Skuhnert
February 01, 2020
Another exemplary experience As usual, Shane and his crew exceeded my expectations. Great work and got it back to me same day. I've never been happier with a car or a dealership As usual, Shane and his crew exceeded my expectations. Great work and got it back to me same day. I've never been happier with a car or a dealership. More
by Old Retired Guy
Employees Worked With
January 23, 2020
Sam Escobar Great Service Adviser at Mercedes-Benz of Athens Sam and his team made it a pleasure and very easy to have my MB serviced there. Highly recommend Sam and the Athens Mercedes service center!! C Sam and his team made it a pleasure and very easy to have my MB serviced there. Highly recommend Sam and the Athens Mercedes service center!! Charles K More
by marco-polo
Employees Worked With
