Mercedes Benz of Athens

Fantastic all away around I've bought many vehicles in my life and I must tell you the way I was treated at Mercedes-Benz of Athens was the best by far! Alex my sales rep was I've bought many vehicles in my life and I must tell you the way I was treated at Mercedes-Benz of Athens was the best by far! Alex my sales rep was extremely knowledge and helpful (even after the sale). James the used car sales manager worked the deal and got me where I needed to be without any back and forth. Finally, David, finance manager, was professional, knowledge and even funny at times. Just a great buying experience "all away around” I wouldn't hesitate to send my friends or family to this dealership. Can't wait to see their new facility. Great job! More

Great Service Jose was very patient with us. I was not sure I which car I wanted so, we took several weeks and several test drives to chose. Both Jose and Alex Jose was very patient with us. I was not sure I which car I wanted so, we took several weeks and several test drives to chose. Both Jose and Alex got me that car I wanted and it took very little time. I think we will always purchase our vehicles from Athens Mercedes Benz. We got a reasonable price for our trade in as well. More

Excellent Excellent Excellent! I've purchased several cars from Mercedes Benz of Athens over the past 4 years and am always treated with the utmost professional and personable care I've purchased several cars from Mercedes Benz of Athens over the past 4 years and am always treated with the utmost professional and personable care - this is from the moment I first stepped onto the lot. They are creative and eager to provide you with the best car and price available, and once you make your purchase you are certainly not forgotten about at this dealership.... Sam in service is like having your own personal consultant that addresses even your smallest question with knowledge, patience and a happy pleasing attitude - he makes the maintenance process painless, and my car is always delivered to me with more gas then i left in it and spotless. And Shaun ... you are the best! Thank you for always taking the time to make me feel so important!! Congratulations on the new dealership....cant wait for the grand opening party! More

Don"t Purchase a Certified Pre Owned Here Terrible customer services...the worst I have experienced in 50 years of purchasing cars. The phone calls never get returned from the GM managing part Terrible customer services...the worst I have experienced in 50 years of purchasing cars. The phone calls never get returned from the GM managing partner, Used car manager, and forget the salesman. A dishonest dealership that promises you something and 3 months later and 50 phone calls later, still nothing. DO NOT buy a car from this dealership via the express program. The cars are shipped and not checked out before they leave the dealership. The salesman has one story after the next but they never add up or are completely in left field. Management is not true to their word! Buyer be where!!!! More

A terrific place for Mercedes service. Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work Got very good price on new tires for SL 500. Service was exceptional. Car was clean and perfect when done. Just a pleasure to have these folks work on my car. Excellent Service+++!!! More

My dream car came through For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, Jam For nine months I have been looking at a 2007-2008 SL and ran into some crappy deals and dishonest dealers trying to sell you lies. Not this team, James has from the start been thrutfull, on top of every question I asked, respectfully and patience with me (I am very demanding!). They told me the real deal on the car, and I verified with an outsider and the small cosmetics and service items where dealt with so proffesionally and in a cooperative spirit that I drove all the way back, despite there offer to pick the car up for free, to get the minor items fixed and service done. Yes it's an AS-IS deal but they made me so happy to help me to make the car Perfect. AlWAYS buy a used From MBZ and I recommend this Athens team as one of the best teams out there with James speerheading supported by Louis who like James really knows their stuff. Thanks guys, for my perfect dream car, my SL55AMG! More

Excellent service from everyone; great experience! This was my first time buying a Mercedes. Alex Pournelle was excellent to work with. I felt absolutely no pressure and enjoyed the whole experience This was my first time buying a Mercedes. Alex Pournelle was excellent to work with. I felt absolutely no pressure and enjoyed the whole experience. Also enjoyed meeting Shaun Fagrell, John Ledford, and Shane McCarty. Thanks also to Johnathan Hammont for the nice welcome and the coffee! My wife and I felt well taken care of. It is good to know of the great support of the Athens dealership and the Mercedes Benz network all over the State. Thanks to everyone! More

Good experience Bought a new car for my wife and had an excellent experience with the dealership and the salesman. Prompt return of my phone calls and answers to my q Bought a new car for my wife and had an excellent experience with the dealership and the salesman. Prompt return of my phone calls and answers to my questions. Recommend them. More

Did what was asked Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale Alex knew I had no plans to be at the dealership all day. Car was ready to test drive and Alex knew if I liked it and we agreed on price he had a sale. Mercedes Benz met my credit union rate on financing. Traded in Audi A5 with 4 months left on lease. I do believe in two years when down sizing our Cadillac Escalade ESV Mercedes Benz will have us as a customer. More