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Mercedes Benz of Athens

Watkinsville, GA

4.5
221 Reviews
At Mercedes-Benz of Athens, our priority is taking care of our Bogart, Winterville, Watkinsville, Lake Oconee, and Monroe neighbors with our award-winning service. We’ve made it our mission to provide the widest selection of quality vehicles, top-notch repair and maintenance service, and easy, affordable financing to every client, every day. From the moment you walk through our door, we are committed to building a relationship that will last a lifetime.
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1886 Luxury Drive

Watkinsville, GA

30677

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Showing 221 reviews

January 23, 2020

Sam Escobar Great Service Adviser at Mercedes-Benz of Athens Sam and his team made it a pleasure and very easy to have my MB serviced there. Highly recommend Sam and the Athens Mercedes service center!! C More

by marco-polo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Mercedes Benz of Athens responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Athens to have earned it.

January 05, 2020

Good job and follow up made my first experience at Athens Mercedes a pleasant experience. The drivers who picked up my car and returned it my home were excellent ambassadors for the dealership. More

by psayeski
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Mercedes Benz of Athens responded

We are so happy to read such a great review about Mercedes-Benz of Athens! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2020

Excellent Service in a timely manner!!!! They are very professional and polite.. The new location is fabulous... My car runs like it’s new again... More

by Patriciagoode
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra McMillian
Jan 07, 2020 -

Mercedes Benz of Athens responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2020

A breeze Purchasing my GLC300 was simply a joyful experience. Never have I purchased a car with such ease. My salesman, John Ledford was a delight to meet an More

by grammy39
Price
Recommend Dealer
Yes
Employees Worked With
John Ledford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes Benz of Athens responded

Hello, thank you for your great feedback! Our team here at Mercedes-Benz of Athens sets a high standard of excellent customer service and we're glad to hear your experience with John reflected this! We hope to see you in again soon!

January 02, 2020

Kim was very helpful and answered all my question about my parts I needed. Kim has a awesome personality to go along with customer service More

by Rich
Recommend Dealer
Yes
Employees Worked With
Kim Torres
Jan 06, 2020 -

Mercedes Benz of Athens responded

Rich, we are glad you found Kim to be so knowledgeable! If you have any further needs or questions, please give us a call. We're always happy to help!

December 24, 2019

Real Professionals We took our car in for an oil change and they preformed their safety check. They found a few problems that we were not aware of. Repaired them and was More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Pournelle
Jan 06, 2020 -

Mercedes Benz of Athens responded

Mike, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 17, 2019

Excellent service, amazing staff, they truly care about your personal experience and do everything they can to make it perfect. Only serviced what needed to be fixed and even ordered a replacement part for More

by Elsaevans98
Recommend Dealer
Yes
Employees Worked With
Sam Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

I had excellent service They come and get my car and leave me a courtesy car. That is 50 miles away. They service it and bring it back clean. More

by tylerak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Braxton
November 18, 2019

My firsr service visit. Shane McCarty, Great Service Rep., explain the service and the need for other needs for my GLE350. I'm very pleased with the service with Mercedes Ben More

by Rmonti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Mercedes Benz of Athens responded

Here at Mercedes-Benz of Athens, we understand your time is valuable. We're glad to hear that Shane was able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

November 15, 2019

Battery was hit or miss on starting the car. Shane did his usual stellar job, making sure that I didn't get stuck with a dead battery. He gave me advice on getting roadside assistance which was More

by Old Retired Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Mercedes Benz of Athens responded

Thank you for sharing your response to the quality of service Shane provides! Please don't hesitate to reach out if there's anything additional we can do for you.

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