Mercedes Benz of Athens

I have had my car for five years and they have always gone beyond the call of duty to look after my car. I am thankful for them. gone beyond the call of duty to look after my car. I am thankful for them. More

Excellent customer experience. The repairs were completed and in a very timely manner. The cost of the repairs were reasonable. The entire staff was very polite and professional. and in a very timely manner. The cost of the repairs were reasonable. The entire staff was very polite and professional. More

Top Notch!The staff was friendly and made car buying a Top Notch! The staff was friendly and made car buying a seamless process. I was pleased with the experience and the car performance. Thank you Top Notch! The staff was friendly and made car buying a seamless process. I was pleased with the experience and the car performance. Thank you More

I ordered my new 2020 GLC300 in February only weeks before we went into full pandemic mode. Unfortunately Germany was forced to close down their plant due to Covid as did most other places around the w before we went into full pandemic mode. Unfortunately Germany was forced to close down their plant due to Covid as did most other places around the world. Manufacturing resumed in July and my car was delivered to my door on September 30th by my salesperson, Kaitlyn Pelham. I can not say enough good things about the dealership experience back in February when I ordered my vehicle as well as the excellent customer service provided by Kaitlyn. She was and still is available to answer any questions and provided A+ personalized service. I look forward to a continuing relationship with Kaitlyn and Mercedes-Benz of Athens. Based on this experience I will be purchasing my next vehicle from them as well. There were numerous other Mercedes dealerships much closer to my home, but after shopping several local more close dealerships, I decided to go with Mercedes-Benz of Athens and I could not be more pleased. They weren't pushy, were fair in negotiations and all around pleasant to work with. They will bring your car to you and pick it up for service as well so don't let venturing out a few more miles further make you hesitate at all. I'd also like to thank Dave Lee, Sales Manager who was also excellent to work with. I'm a happy customer! Thank you Kaitlyn and Dave! Ayla More

Everyone at this dealership very courteous and attentive as they serve you. This dealership is a beautiful facility and very modern. Exceptional waiting area if you need to wait and always has loaner vehi as they serve you. This dealership is a beautiful facility and very modern. Exceptional waiting area if you need to wait and always has loaner vehicle if needed. More

The process was quick and seamless! Alexandr was very helpful and well knowledge. He dropped off the car and gave me a tour on how to work all the latest features! helpful and well knowledge. He dropped off the car and gave me a tour on how to work all the latest features! More

Ms. Tonya is professional, personal and proficient. She is very thorough and will ensure the entire process is to your satisfaction without added pressure. Enjoyed our interaction and transaction in purcha is very thorough and will ensure the entire process is to your satisfaction without added pressure. Enjoyed our interaction and transaction in purchasing my vehicle. More

EXCELLENT CUSTOMER SATISFACTION My salesperson at Mercedez-Benz of Athens was Tonya Lee who was very professional, respectful, calm, patient, and peaceful with excellent knowledge ab My salesperson at Mercedez-Benz of Athens was Tonya Lee who was very professional, respectful, calm, patient, and peaceful with excellent knowledge about the Mercedez products. The people there are just amazing and very respectful. If you are looking for your worth of customer service experience, then do not look elsewhere, just go to Mercedez-Benz of Athens. More

5 Star Service! The service I received at Mercedes Benz of Athens has been nothing less than stellar. As soon as I drive into their service area I know I will be wel The service I received at Mercedes Benz of Athens has been nothing less than stellar. As soon as I drive into their service area I know I will be well taken care of. The attention I’m given when discussing my car issues and the feedback provided by the Service Advisor, I have no doubt my car will get the care required. More