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Mercedes-Benz of Asheville

Fletcher, NC

4.5
143 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 143 reviews

March 01, 2022

Date of the art dealership people where very nice. The salesman Casey was very helpful with the deal More

by SteveJones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nicholson, Jeremi Comolli, Tara Lloyd, Casey Herman, Sarah Hamill
Mar 01, 2022 -

Mercedes-Benz of Asheville responded

Thank you for the great review, Steve! We appreciate your business and are happy to hear that Casey delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Mercedes-Benz Asheville!

February 24, 2022

I was 100% satisfied and Nathan was very nice and accommodating. The new facility is amazing. More

by anitalyda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 24, 2022 -

anitalyda responded

I love the new facility it’s awesome! Nathan took very good care of me and I appreciate it.

Feb 25, 2022 -

Mercedes-Benz of Asheville responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Nathan and the Mercedes-Benz Asheville team. We appreciate the kind words about our new facility, and hope to see you back next time!

February 23, 2022

Have been going to this dealership/service department for years. They have outstanding customer service More

by Bethlewis.avl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
Feb 24, 2022 -

Mercedes-Benz of Asheville responded

Thank you so much for your longtime business and support! All of us at Mercedes-Benz Asheville are grateful to have you as a customer. See you at your next visit!

January 31, 2022

The service is reliable and courteous as expected of aMercedes Benz dealership. Nathan usually attends me and is knowledgeable about the many kinds of models and service specifications. An experienced a More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 01, 2022 -

Mercedes-Benz of Asheville responded

William, thank you for taking the time to review us! We are thrilled to hear that Nathan delivered such a seamless service experience. Drive safely, and we hope to see you back again at Mercedes-Benz Asheville!

January 25, 2022

Excellent dealership! I’ve been a customer there for years. Great service department. They’ve got great people that has worked there for decades. More

by lymansandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrel service is excellent! He’s worked there for years.
Jan 26, 2022 -

Mercedes-Benz of Asheville responded

Thank you for taking the time to review us! We are so glad to hear that you are so confident in the Mercedes-Benz Asheville team to get the job done. Drive safely, and we hope to see you back again down the road!

January 22, 2022

Dealership advertised a used car and said call for price. When I went onto their site they had an interactive prompt that inquired if I had any questions regarding the car. I requested the asking price for More

by Tantilloa
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sergei
Jan 24, 2022 -

Mercedes-Benz of Asheville responded

This feedback is disappointing to receive. It is our goal to deliver a straightforward purchase experience, and I assure you that it is never our intention to mislead or inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please give me a call directly. Thank you, Jeremi Comolli - Sales Manager - (828) 667-5213

December 16, 2021

Mercedes Benz of Asheville is professionally run and clean. Nathan Hardin/sales is awesome, I feel he is looking out for me. Service dept Nate Caldwell, very customer service savvy. Congratulations to e More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hardin, sales. Nate Caldwell, Service.
Dec 17, 2021 -

Mercedes-Benz of Asheville responded

Thank you for the great feedback! We are happy to hear that you always enjoy your experiences working with Nathana and Nate, and will be sure to pass along your kudos. Safe travels and have a great day, Mike! - Mercedes-Benz Asheville

December 14, 2021

Friendly professional folks who explain procedures in service and as importantly are knowledgeable in what they do. More

by hrneighbors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2021 -

Mercedes-Benz of Asheville responded

We're pleased to have your confidence in the Mercedes-Benz Asheville team! It makes us happy that our team was friendly, professional, and knowledgeable. See you next time!

November 19, 2021

This dealer has been customer friendly and provides excellent service and sales information.. I highly recommend this dealer to anyone w a MB. More

by dlmerritt100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Inman. Nathan
Nov 20, 2021 -

Mercedes-Benz of Asheville responded

Thanks for the 5-star review of Mercedes-Benz Asheville! We're glad to hear that our team was so helpful and we look forward to working with you next time!

November 11, 2021

Very professional and efficient. Service manager kept me updated through the whole process and clarified everything that had to be done to my vehicle More

by J Leonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 12, 2021 -

Mercedes-Benz of Asheville responded

Thanks for the great review of Mercedes-Benz Asheville! We're happy that our team was professional and efficient. We appreciate these kind words about our team.

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