Mercedes-Benz of Asheville
Fletcher, NC
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Great service! ! Very much in touch with every aspect of my service. Extremely responsive and kept me up to speed the entire process. Definitely recommend! ! Very much in touch with every aspect of my service. Extremely responsive and kept me up to speed the entire process. Definitely recommend! More
The service was superb! I called for an appointment & they're able to get back to me quickly & schedule me. Nathan was very attentive to customer as I walked in ( that gest I called for an appointment & they're able to get back to me quickly & schedule me. Nathan was very attentive to customer as I walked in ( that gesture of acknowledgement " I see you, I just can't be there right away because...is something you seldom see now) & keeps me updated with the progress of my service while I wait. The added bonus of food service was excellent! I'm going back to Asheville for it's able to service my car same day where other place I have to drop it off for same service. You can't pass up the speed of service as it saves me time & able to do other things in one day! Other staff in other areas were friendly & of course you always find that "one" that don't bring their "A" game compared to others. Overall, Nathan's wonderful service exceeds! More
Called me promptly. Followed up timely. Negotiated fairly. Closed purchase quickly. Followed up after the purchase to make sure everything was good. Followed up timely. Negotiated fairly. Closed purchase quickly. Followed up after the purchase to make sure everything was good. More
I do not and have not received return phone calls from the subject MB dealer for vehicle maintenance services for my (2) MB vehicles. I began purchasing Mercedes-Benz since 1985 primarily for the previous the subject MB dealer for vehicle maintenance services for my (2) MB vehicles. I began purchasing Mercedes-Benz since 1985 primarily for the previous superior dealer service standards we received by MB dealers in NY State. I have begun to buy from your competitors due higher quality standards of service responsiveness compared to this prevailing issue within the Asheville MB dealership. More
Very friendly, beautiful surroundings, clean. Professional, very knowledgeable of their product - got me out of there in a timely manner. Professional, very knowledgeable of their product - got me out of there in a timely manner. More
Darrell is such a great Service Mgr. The mechanic that replaced one of our tires did a first class job. Our vehicle rides much smoother. Beautiful new dealership and much closer to wh The mechanic that replaced one of our tires did a first class job. Our vehicle rides much smoother. Beautiful new dealership and much closer to where we live. God is good all the time! More