Mercedes-Benz of Asheville
Fletcher, NC
Filter Reviews by Keyword
By Type
Showing 143 reviews
Best. Ever. Skeeter, Tony, and Mark are amazing. Made the deal easy. 6th car from them. Skeeter is the BEST! She deserves a raise and promotion! #mercedes4eva #sk Skeeter, Tony, and Mark are amazing. Made the deal easy. 6th car from them. Skeeter is the BEST! She deserves a raise and promotion! #mercedes4eva #skylandauto #skeeter More
I just bought a 2017 Mercedes Benz GLE 350 at Skyland. This was the very best car buying experience I have ever had. The Sales person( Mr. Lee Smith) was very friendly and helpful but not pushy. He ex This was the very best car buying experience I have ever had. The Sales person( Mr. Lee Smith) was very friendly and helpful but not pushy. He explained everything we needed and showed a unique interest in our needs and our background. He introduced us to many other people there in the dealership and all were interested and ready to help. When we finally made up our minds to buy a Mercedes , we called Lee and he immediately made time for us to come in. The dealer made an offer which was not far from what I had estimated which I felt to be reasonable. I made a counter offer and within a few minutes we owned a new Mercedes. I highly recommend this dealership and their staff to anyone looking for a new car. They sell many different kinds of cars and all are displayed great! I also had the pleasure of meeting the General Manager, who was as pleasant to visit with as all the other people we met. It was also interesting as we found that we both knew a person in Florida whom I used to work with. All-in-all, this was a great experience! Gerald Oppliger More
Nate Caldwell is the BEST Serviceman across the country I am 75 and have lived in several states and had many personal cars and company cars! Nate is very bright, honest and forthright and a pleasure to d I am 75 and have lived in several states and had many personal cars and company cars! Nate is very bright, honest and forthright and a pleasure to deal with. He is the reason I recommend and use Skyland and drive over a half hour to have Nate resolve everything that comes up ! Bob Regan More
Great Customer Service in "Service Department" Took my car to Skyland for routine check up and the customer service in the "Service Dept" is great! The reason I continue to go to Skyland Automotive Took my car to Skyland for routine check up and the customer service in the "Service Dept" is great! The reason I continue to go to Skyland Automotive is because the customer service at the "Service Dept" is AWESOME! Darrell greets me with a smile every time and makes sure all the details are taken care of and I do not feel I need to ask him again, because he has already taken care of my needs. The lease car program which Hilliary is in charge of is prompt and always friendly! And how could I forget Nate..he is always pleasant to talk to and has a smile on his face! What a great TEAM! Thank you Skyland Automotive!! More
Unpredicted stay After getting a flat tire on highway 40 with a family of four when trying to return to Greensboro, NC, I contacted Skyland Motors and received awesom After getting a flat tire on highway 40 with a family of four when trying to return to Greensboro, NC, I contacted Skyland Motors and received awesome customer service. Unfortunately, there was not a tire to fit my 2017 300C in stock. So, Skyland arranged for my family to enjoy an unexpected overnight stay in Asheville. With some assistance from Greenville, SC the two dealerships arranged to meet half way and had us on our way the following afternoon. Skyland absolutely made what could have been a nightmare a bearable experience. Thanks for the great customer service Nathan!!! More
All Talk. Tony Sellers in MB has a bad memory. Ask him what I mean. Don't buy from them ever. Forgot he gave me 27k on my lease. Never put it in writing. Do wh Tony Sellers in MB has a bad memory. Ask him what I mean. Don't buy from them ever. Forgot he gave me 27k on my lease. Never put it in writing. Do when I turned the car in I was hit with a $900 bill. He says the contact doesn't say that. No it does not he never changed it and I didn't notice. Watch what he writes not what he says. I won't be back. Ask him why he had to replace the first MB. They don't want the public to know that. More
Excellent buying experience I have purchased 14 cars over the past 50 years, but the purchase of my 2017 Mercedes E-Class from Jeremy Shea at Skyland Mercedes was the best buying I have purchased 14 cars over the past 50 years, but the purchase of my 2017 Mercedes E-Class from Jeremy Shea at Skyland Mercedes was the best buying experience I have had. From the first phone conversation through the delivery, Jeremy was very cheerful, showed great knowledge of the Mercedes product, and always took the extra step to be sure I was satisfied. He explained all the options and helped me pick the packages that were perfect for me. At delivery of the vehicle, he worked with me to set up all the features and even scheduled an appointment a week later to answer all the questions I had after driving it for a week. I highly recommend Mercedes, Skyland Automotive, and Jeremy Shea. Ed More
Sam King I have total trust and satisfaction with Mr. King. I have reached a point in life that I would not consider using someone other than Sam and Skyland I have total trust and satisfaction with Mr. King. I have reached a point in life that I would not consider using someone other than Sam and Skyland for my Mercedes purchases. I have used them for well over a decade. More
Exceeded my expectations Sam King listened to my needs. I was pleasantly surprised to make a deal yesterday. It was relaxing. I was treated with respect and walked away very h Sam King listened to my needs. I was pleasantly surprised to make a deal yesterday. It was relaxing. I was treated with respect and walked away very happy to be back with Mercedes Benz again. Sam's 29 years certainly showed through our negotiations in pleasing and meeting the needs of his customer. Extremely Happy!!! More
Awesome Dealership! I've bought quite a few cars in my lifetime and I must admit: Sam King and the folks at Skyland created the best experience I've ever had - by far! Ev I've bought quite a few cars in my lifetime and I must admit: Sam King and the folks at Skyland created the best experience I've ever had - by far! Everyone is super knowledgeable about their vehicles, uber-professional yet down home type folks who listen to your needs and care that they get met - not that a sale is made. If you're looking to buy or lease a new car, go here first! More