Mercedes-Benz of Asheville

Stupendously satisfying. Caleb exceptional going above and beyond telling me how to get rid of coffee cup on dash and watching out for our car. Tony so attentive to making su Caleb exceptional going above and beyond telling me how to get rid of coffee cup on dash and watching out for our car. Tony so attentive to making sure we were well taken care of. My wife liked the peace and quiet of no tv nor music in lounge but Tony found me a tv to watch in the showroom. Loved that. Food a surprise and appreciated. Better than we’ve eaten in a long time. Looking forward to returning even though we live 77 miles away, this is my third SL but have never had such a pleasant experience getting service. More

Brig Lentz was extremely helpful finding the right car for us. Payment options were difficult at best. We never got to speak to a finance person. We did pay cash but trying to get them to accept it w for us. Payment options were difficult at best. We never got to speak to a finance person. We did pay cash but trying to get them to accept it was not easy. In the frustration, we forgot the option to wire the money. (We bank out-of-state). They originally value our trade-in low and only raised it slightly. We could have bought any price vehicle on this lot and paid cash. We paid $40 for a walk through of the features and never got that. A person called the next day to get us set up on an app and basically said everything was digital and we could find the explanations on the car. Never have had this before. No one spoke to us but Brig. More

Was excellent easy to work. No pressure would recommend Kelly to friends to my a from. We will be back. Thank you No pressure would recommend Kelly to friends to my a from. We will be back. Thank you More

I love working with Darrell. He is a true professional and whatever needs to be corrected on my new car is completed with speed and efficiency. He is always courteous and pleasan He is a true professional and whatever needs to be corrected on my new car is completed with speed and efficiency. He is always courteous and pleasant. He makes visiting the showroom a true pleasure. More

Darrell Inman always gives special attention to the customer experience. I always receive prompt, professional, and courteous service! My thanks also to the staff. Great job! customer experience. I always receive prompt, professional, and courteous service! My thanks also to the staff. Great job! More

Darrell Inman is the reason I continue to take my car to this dealership-he is efficient, reliable, courteous and responsive. Also happy to see Tony Sellers at new location. Both these guys have made sur this dealership-he is efficient, reliable, courteous and responsive. Also happy to see Tony Sellers at new location. Both these guys have made sure my car needs have been met promptly for over 20 years-they are a credit to Fields as they were to Skyland. More

Ii"m Very satsfied the way yuo handle things there, thanks people from Mercedes Benz and glad i got this car from yuo gays thanks again. thanks people from Mercedes Benz and glad i got this car from yuo gays thanks again. More

Worst experience ever. There technicians are absolutely untrained and only know how to hook the car up to their computer. No problem solving skills which has cost me $5K be There technicians are absolutely untrained and only know how to hook the car up to their computer. No problem solving skills which has cost me $5K because they were unable to troubleshoot a simple wiring issue but kept replacing very expensive modules. Also took 1 year to fix the car due to lack of parts that were actually not required for the repair. More

Assisted in securing the card requested. Sales person Kartigsn Wynn was outstanding and very helpful Sales person Kartigsn Wynn was outstanding and very helpful More

Everyone was very professional and nice. Nathan kept me updated every step of the day. I only wish when there is a problem they notified me sooner. Unfortunately I had to cancel an appointme Nathan kept me updated every step of the day. I only wish when there is a problem they notified me sooner. Unfortunately I had to cancel an appointment and since I had no ideal that I would be there almost 8 hours of waiting I left my morning medication at home. I was not offered a. Car until the end of the day. I was at a point of becoming very sick with my medication. Other customers were offered a vehicle much sooner and there wait time was no where near the time I waited. This was an over on the company or something. More