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Mercedes-Benz of Asheville

Fletcher, NC

4.6
143 Reviews

649 Airport Road

Fletcher, NC

28732

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Showing 143 reviews

November 19, 2024

I love working with Darrell. He is a true professional and whatever needs to be corrected on my new car is completed with speed and efficiency. He is always courteous and pleasan More

by bglaughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Inman - Five Stars
Nov 19, 2024 -

Mercedes-Benz of Asheville responded

We're delighted to hear that Darrell has made your experience at Mercedes-Benz Asheville so enjoyable. Thank you for sharing such kind words about his professionalism and efficiency!

November 09, 2024

Darrell Inman always gives special attention to the customer experience. I always receive prompt, professional, and courteous service! My thanks also to the staff. Great job! More

by elbethel19
Recommend Dealer
Yes
Employees Worked With
Darrell Inman / Nate Caldwell , Tony Sellers
Nov 11, 2024 -

Mercedes-Benz of Asheville responded

Thank you for highlighting Darrell and the team's dedication at Mercedes-Benz Asheville! We're delighted to know you've consistently received excellent service. We appreciate your support!

November 07, 2024

Darrell Inman is the reason I continue to take my car to this dealership-he is efficient, reliable, courteous and responsive. Also happy to see Tony Sellers at new location. Both these guys have made sur More

by Came in for state inspection
Recommend Dealer
Yes
Employees Worked With
Darrell Inman, service, Tony Sellers
Nov 08, 2024 -

Mercedes-Benz of Asheville responded

Thank you for your loyalty and trust in our team at Mercedes-Benz Asheville! We're delighted to hear that Darrell and Tony have consistently provided exceptional service over the years.

November 04, 2024

Ii"m Very satsfied the way yuo handle things there, thanks people from Mercedes Benz and glad i got this car from yuo gays thanks again. More

by edwinvillatoro466.ev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Hamill
Nov 04, 2024 -

Mercedes-Benz of Asheville responded

We're delighted to hear that you're satisfied with your experience at Mercedes-Benz Asheville! Thank you for choosing us, and we hope you enjoy your new car. If there's anything else we can do for you, just let us know!

November 03, 2024

Worst experience ever. There technicians are absolutely untrained and only know how to hook the car up to their computer. No problem solving skills which has cost me $5K be More

by ruud993
Recommend Dealer
No
Employees Worked With
Tara Lloyd
Nov 13, 2024 -

Mercedes-Benz of Asheville responded

Mr. Vullers, We hope that the rodent responsible for the damages to your vehicle is no longer causing issues. We also provided you partial reimbursement for the issue.

August 30, 2024

Assisted in securing the card requested. Sales person Kartigsn Wynn was outstanding and very helpful More

by Sharon Turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerrigan Wynn
Sep 03, 2024 -

Mercedes-Benz of Asheville responded

Sharon, we're delighted to hear that our team provided outstanding assistance at Mercedes-Benz Asheville. Thanks for sharing your experience!

May 13, 2024

Everyone was very professional and nice. Nathan kept me updated every step of the day. I only wish when there is a problem they notified me sooner. Unfortunately I had to cancel an appointme More

by cas97
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Hardin
May 13, 2024 -

cas97 responded

Oversite on co.

May 15, 2024 -

Mercedes-Benz of Asheville responded

We appreciate your feedback and apologize for any inconvenience you experienced during your visit to Mercedes-Benz Asheville. We'll take note of the points raised in this review, especially about timely communication and customer care. Your health is important to us, so we're sorry if our service fell short on that day!

April 28, 2024

Jack is very easy and courteous to work with and everyone else at this dealership was very professional! More

by jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Cummins
Apr 29, 2024 -

Mercedes-Benz of Asheville responded

Jonathan, we're glad to know that Jack and the rest of our team at Mercedes-Benz Asheville provided you with a professional experience. Thanks for your review!

April 09, 2024

Incredibly friendly people to work with. Buying my car from Jewel was the easiest experience I have ever had buying a car. More

by Hodgejm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jewel
Apr 09, 2024 -

Mercedes-Benz of Asheville responded

We're delighted to know that Jewel and our team at Mercedes-Benz Asheville made your car-buying experience a breeze. Thanks for the positive feedback!

April 02, 2024

Very professional and courteous. Work was performed in a timely manner. Excellent service. Would highly recommend. More

by Mhlindholm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell
Apr 02, 2024 -

Mercedes-Benz of Asheville responded

We appreciate your recommendation and are glad to know you had an excellent service experience at Mercedes-Benz Asheville. Thanks for the review!

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