Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Arcadia - Service Center
Arcadia, CA
240 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
240 Reviews of Mercedes-Benz of Arcadia - Service Center
Sort by
October 06, 2015
Very good customer service.. Andre V. is a professional sales.He always serviced for me with his smile and his patience. He is always patient to answer all my questions.He took ca Andre V. is a professional sales.He always serviced for me with his smile and his patience. He is always patient to answer all my questions.He took care of me very much from beginning to the end. I highly recommend him as your sales. More
by DY
Employees Worked With
Andre Voglezon
October 01, 2015
Excellent service Always impeccable service, have used them since 1984, never dissapointed . Have known the service manager .Mike Marsh since before he was service man Always impeccable service, have used them since 1984, never dissapointed . Have known the service manager .Mike Marsh since before he was service manager, is of the nicest people I know More
by Autumn
Employees Worked With
Mike Marsh, Sadye, Brian all in service
October 01, 2015
Fast and friendly service Extremely happy with the service provided not to mention how fast they completed the job. Friendly staff and gave me the utmost attention to the issue Extremely happy with the service provided not to mention how fast they completed the job. Friendly staff and gave me the utmost attention to the issues with my car. Thank you! More
by MSTan
Employees Worked With
Ophelia Wang
September 27, 2015
Brian helpful service agent Thank you Brian for your attentiveness to the maintenance of my car and for the updates. Please let me know when windshield wipers go on sale. Tha Thank you Brian for your attentiveness to the maintenance of my car and for the updates. Please let me know when windshield wipers go on sale. Thank you! Joan Abu Bakir More
by jma3339
Employees Worked With
Brian in service
September 20, 2015
Rusnak Arcadia always exceeds expectations! I am always treated respectfully at this dealership. They go above and beyond. Service technician Israel responded quickly and professionally to my de I am always treated respectfully at this dealership. They go above and beyond. Service technician Israel responded quickly and professionally to my dead battery issue and came right out to my home to charge the battery and diagnose why the car would not start. The next day when I went in to the service department to have the battery checked out Israel met me at the desk as he, too, wanted to know the cause of the problem. The entire staff was helpful and professional. It's a pleasure to have my MB E350 cared for at Rusnak Arcadia. More
by Valerie P
Employees Worked With
Israel
September 17, 2015
Awesome They took the extra step to do everything for customerservice that was required and more. I was in a hurry to get to a meeting started before the sh They took the extra step to do everything for customerservice that was required and more. I was in a hurry to get to a meeting started before the shuttle service was available and they made the shuttle happen for me. More
by DrKevinDC
Employees Worked With
Clifton tsu
September 16, 2015
Brian Edwards My service adviser is awesome! Brian is always attentive, courteous, and extremely helpful. The gentleman at the courtesy vehicle area was also very h My service adviser is awesome! Brian is always attentive, courteous, and extremely helpful. The gentleman at the courtesy vehicle area was also very helpful and friendly. Both are awesome staff and make my experience at Rusnak a good one each time I get my GL 450 serviced. More
by Lunaness
Employees Worked With
Brian Edwards
September 10, 2015
Service they make sure work is done Am very satisfied to the service. Job well done no doubt. Had been with this dealership since early '80. Had tried 2 others but beyond compare. I salu Am very satisfied to the service. Job well done no doubt. Had been with this dealership since early '80. Had tried 2 others but beyond compare. I salute Rusnak/Arcadia More
by Bentot11
Employees Worked With
Robert
August 20, 2015
Above and beyond My service representative, Robert Rodgers, went above and beyond related to my 20K scheduled service by addressing a problem that I had with some surf My service representative, Robert Rodgers, went above and beyond related to my 20K scheduled service by addressing a problem that I had with some surface blemishes on the hood of my vehicle. His actions made this the best vehicle service experience that I have had. Much appreciated Robert! Mark Z More
by Mark Z
Employees Worked With
Robert Rodgers
August 20, 2015
Outstanding service The service technician and entire staff was very responsive, extremely professional, friendly and cordial. Makes my experience going there an ease. Th The service technician and entire staff was very responsive, extremely professional, friendly and cordial. Makes my experience going there an ease. Thank you for always making my service visit a pleasant one. More
by CLA250
Employees Worked With
Clifton
