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Mercedes-Benz of Arcadia - Service Center

Arcadia, CA

4.1
240 Reviews

240 Reviews of Mercedes-Benz of Arcadia - Service Center

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December 19, 2015

Service Visit Even though I was not pleased with Mercedes warranty coverage, I cannot say enough about Stacy Yee. She went over and beyond in providing service to m More

by janiephd
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Yee
Dec 22, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the review, we’re glad that you had such a great experience with Stacy Yee! We hope that your recent experience with us was enough to offset any issues you may have had with your warranty coverage. If there is anything more we can do, please reach out to us and we will do our best! - Rusnak/Arcadia Management

December 08, 2015

Awesome service - thank you Sayde Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Lee
Dec 21, 2015 -

Mercedes-Benz of Arcadia responded

Thank you Jess! Sayde is an outstanding member of our team! We all look forward to seeing you again! - Rusnak/Arcadia Management

December 01, 2015

Excellent customer and mechanical service! Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even More

by rkdlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Repair staff
Dec 11, 2015 -

Mercedes-Benz of Arcadia responded

Thanks for the great review! So glad to hear that you had an efficient and positive experience! - Rusnak/Arcadia Management

November 28, 2015

Fantastic work and service What's to tell, you guys are fantastic, work was done on my Mercedes very quickly and very professionally. I will return and advise all my friends and More

by Donnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang
Dec 04, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the review, Donnell! It's so wonderful to hear that you had such a great experience working with Ophelia and the rest of our outstanding team! We hope you'll be back! - Rusnak/Arcadia Management

November 18, 2015

Great detail I took my vehicle for detailing. It looks almost brand new.Thanks to Robert Rodgers I had excellent service and price as well. Thank you all. More

by Rena
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers
Nov 25, 2015 -

Mercedes-Benz of Arcadia responded

Thank you Rena! So glad to hear that Robert accomodated you well! He's valuable to our team! - Rusnak/Arcadia Management

November 13, 2015

Robert Rodgers (my serv adv) is professional and efficient I love going to this Rusnak Dealership because of my service adviser Robert Rodgers. This dealership is further away from where I live, but I do not More

by eliany09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser Robert Rodgers
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind review! Robert is pretty wonderful, and we're glad to have him on board! Come back to see us! - Rusnak/Arcadia Management

November 06, 2015

ROBERT RODGERS - SERVICE CONSULTANT EXTRAORDINAIRE Robert Rodgers continues to provide fast, friendly and professional service. For years I have used RUSNAK Arcadia for all automotive services for my More

by C. Horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind words about Robert! We are so glad to have you as a loyal customer and look forward to working with you in the future! - Rusnak/Arcadia Management

November 03, 2015

One word, excellence. I have used Rusnak to service my car on a regular basis and also fix or replace any worn parts for years and have always found their work and their at More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Lytton
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thanks for the great review, Roger! We are glad to have you as a loyal customer! - Rusnak/Arcadia Management

October 30, 2015

Rusnak Mercedes raised the bar!!! I was pleased with my visit, friendly and quick and easy service. I will definitely come back and recommend all my friends to come to Rusnak Arcadia. More

by Anya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT RODGERS
Nov 13, 2015 -

Mercedes-Benz of Arcadia responded

Thank you, Anya! We appreciate that! - Rusnak/Arcadia Management

October 21, 2015

Robert Rodgers was the greatest!! We were very impressed by the friendliness and professionalism of the people that we came in contact with! Our service representative went way beyond More

by marannmb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers
Oct 30, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind review! We work hard to accomodate every customer to the best of our ability, and we are so glad to hear that your experience was a positive one! - Rusnak/Arcadia Management

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