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Mercedes-Benz of Arcadia - Service Center
Arcadia, CA
240 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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240 Reviews of Mercedes-Benz of Arcadia - Service Center
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June 14, 2018
Regular service w Recall All went well. Received a call to give me an update. Then a call when my car was ready. Enjoyed a good cup of coffee. All went well. Received a call to give me an update. Then a call when my car was ready. Enjoyed a good cup of coffee. More
by MB driver
Employees Worked With
Jennifer Lew
June 13, 2018
Recall service My appointment was quick and thorough. All work was explained to me and my car was serviced in even less time than originally outlined to me. My appointment was quick and thorough. All work was explained to me and my car was serviced in even less time than originally outlined to me. More
by 2barties
Employees Worked With
Joseph Yu
May 20, 2018
Second to None! Leaders in Customer Service Ask for Joe Yu. He is an AMG specialist. He forewent lunch to help me and got me in when other dealerships couldn’t! Superb! Ask for Joe Yu. He is an AMG specialist. He forewent lunch to help me and got me in when other dealerships couldn’t! Superb! More
by Annielee
May 01, 2018
Great service Uber to take you home and pick you up is the most enjoyable feeling. The service supervisor is fantastic to work with. Location is great Uber to take you home and pick you up is the most enjoyable feeling. The service supervisor is fantastic to work with. Location is great More
by Pangpang
Employees Worked With
Tyler Baldwin, Joseph Yu
April 24, 2018
Great service! Wonderful experience. Joe went above and beyond in accommodating my warranty repair. Car was fixed as promised and clean upon return. I will be back f Wonderful experience. Joe went above and beyond in accommodating my warranty repair. Car was fixed as promised and clean upon return. I will be back for future services for sure! More
by CLAdude
Employees Worked With
Joseph Yu
April 18, 2018
Excellent experience Joe Yu did a great job of communicating through the entire process. A wonderful customer experience I would highly recommend Mercedes Benz of Arcad Joe Yu did a great job of communicating through the entire process. A wonderful customer experience I would highly recommend Mercedes Benz of Arcadia to friends More
by customer
Employees Worked With
Joseph Yu
April 10, 2018
Friendly, expert service Easy to get an appointment. Michael and staff were attentive to my needs and time. Work was done on time and the price was very fair. Easy to get an appointment. Michael and staff were attentive to my needs and time. Work was done on time and the price was very fair. More
by James McDermott
Employees Worked With
Michael Sanders
March 30, 2018
Great sales advisor Michael is a great guy. He has patience to answer my questions and explained in details about what the service and recall will be. Great experience d Michael is a great guy. He has patience to answer my questions and explained in details about what the service and recall will be. Great experience dealing with him. I will choose him next time for my next service More
by Tnllc
Employees Worked With
Michael Sander
March 22, 2018
Does not honor MBZ warranty repair if u didn't buy from here Hmmmm, I remember good customer services but i don't recommend coming here for any warranty repairs if you didn't buy your MBZ vehicle here.....Servic Hmmmm, I remember good customer services but i don't recommend coming here for any warranty repairs if you didn't buy your MBZ vehicle here.....Service department will not honor anything and they will find a way to send you out. MBZ USA has been notified but i don't think it matters. I just don' get whats the hidden motive... just help out the MBZ customer and as an authorized MBZ dealer, just honor the repair..... More
by Stn1833
Employees Worked With
Service Manager
March 13, 2018
Pleasant visit Had my GLC maintained. Advisor Joseph Yu, once again,showed his courtesy and professional-like towards his customers.He is the reason that I keep on Had my GLC maintained. Advisor Joseph Yu, once again,showed his courtesy and professional-like towards his customers.He is the reason that I keep on going back to Mercedes Benz of Arcadia for services.Greatly appreciated,Joe. More
by go to guy
Employees Worked With
Joseph Yu
