Mercedes-Benz of Annapolis - Service Center

Stop by for Windshield Wipers Alex Clothier is my service provider, that's exactly how he makes me feel.... my service provider. I get great individual service and I have referred Alex Clothier is my service provider, that's exactly how he makes me feel.... my service provider. I get great individual service and I have referred Alex to my friends on a number of occasions. I get the absolute best service from Alex. Recently on a whim I was looking at another car to purchase, my thought was it does not come with Alex and the folks at MB of Annapolis.... that is how much confidence I have in Alex and the service I get at MB of Annapolis. More

Great Job Alex always did a great job. He will greet me and my wife at the service center with a great smile. He will also have our paperwork ready for us. Alex always did a great job. He will greet me and my wife at the service center with a great smile. He will also have our paperwork ready for us. More

Great service Alex is one of the best service reps at Mercedes Benz of Annapolis. Always has a positive attitude and returns your call in a timely matter. Alex is one of the best service reps at Mercedes Benz of Annapolis. Always has a positive attitude and returns your call in a timely matter. More

Service Alex is amazing! He ALWAYS provides great customer service. He is so personable; he always remember me and greets me a welcoming smile. I love him dea Alex is amazing! He ALWAYS provides great customer service. He is so personable; he always remember me and greets me a welcoming smile. I love him dearly! More

Run flat replacements Go see Alex clothier. Been here multiple times and Alex is a no hassle no xx guy. Fast,efficient , and makes customer first priority. Alex will never Go see Alex clothier. Been here multiple times and Alex is a no hassle no xx guy. Fast,efficient , and makes customer first priority. Alex will never give you the run around and is straight forward. He makes it comfortable for you to want to return with no worries. More

CW of Annappolis Exceptional attention given to customer’s service requests. Always friendly and willing to give additional advice on features and concerns that I may Exceptional attention given to customer’s service requests. Always friendly and willing to give additional advice on features and concerns that I may have Awesome 👏 More

Extremely helpful. My service advisor listened to my issue, assessed the situation, and took the necessary action required to ensure customer satisfaction. He communicat My service advisor listened to my issue, assessed the situation, and took the necessary action required to ensure customer satisfaction. He communicated with the required Management staff to determine if my part was covered. All service parts repaired that day were not covered under warranty, but he determined which ones were covered, thereby cutting down on my repair expense. More

Excellent!! MB of Annapolis provided excellent service from calling to make the appointment to the actual appointment and service received. Sean made sure that I MB of Annapolis provided excellent service from calling to make the appointment to the actual appointment and service received. Sean made sure that I was kept informed at all times. They made sure I was happy with my vehicle when I left. And also checked in afterwards. Everyone at the dealership was helpful and friendly. More

Blown away ! I am typically skeptical about visiting service centers for my car, mainly because customer service at most car dealers can be up and down. For the f I am typically skeptical about visiting service centers for my car, mainly because customer service at most car dealers can be up and down. For the first time, I visited this location in Annapolis to get assistance for my 2002 Mercedes S500. I kept getting a message about my rear tail light. As I pulled up at the service entrance, I was greeted by a young gentleman named Terrence. Terence really made me feel like I was a priority. He helped me fix my bulb and I was out of there in less than 20 minutes. I will definitely be back and wish that there were more polite and assertive people like Terrence. More

Life saver! Terrence Johnson Got ready for work and my car would not start. I immediately called Terrence Johnson and he had me on the road again. He a great guy and very professi Got ready for work and my car would not start. I immediately called Terrence Johnson and he had me on the road again. He a great guy and very professional. Terrence also sent a follow up text. More