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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,377 Reviews

1,377 Reviews of Mercedes-Benz of Annapolis - Service Center

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November 02, 2023

Alex Clothier has been my service representative for many years. He makes sure my 2011 C class is always up to date on repairs and scheduled maintenance. When I am ready to buy another C class, I will be bu More

by paulamgillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Steve’s professionalism and expertise was stellar. I really appreciate working with him and the team and will definitely come back to the Annapolis location for my service needs. More

by Shauna
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Best service experience I have ever had! Had a bad tire and needed help right away. Ronan got me in quickly, set up with a loaner and sorted out by the end of the day. This is my first Merce More

by Katrun67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

The staff has always gone above and beyond! I originally came to the dealership for MN warranty work and they have been exceptional! More

by Nevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Chuck was great. He is very professional and courteous. Amazing service and I will not go elsewhere for maintenance on my C300 More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Over three years dealing with Ron he has been awesome would recommend him to everyone More

by Gravesgussie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Gravesgussie responded

Over. Three years dealing with Ron he has been awesome

October 30, 2023

My Service representative, Steve Nevitte is always professional, friendly and knowledgeable.. I trust his advice and direction. The service center is efficient and thorough and a pleasure to deal with More

by Jackie Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

My service guy Pete Herman is always very helpful and patient. I highly recommend him. More

by lindsey.avedisian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

This dealership is amazing I wouldn't go anywhere else! ! I honestly was gonna go back to Audi but because of the customer service I receive I am Benz for life.....thanks guys!! More

by Rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

I had an oil change and was in and out in no time. Chuck Leyman is always so helpful. More

by Linda.seesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Mercedes-Benz of Annapolis responded

Hi Linda, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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