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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,377 Reviews of Mercedes-Benz of Annapolis - Service Center
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December 04, 2023
Superior service, great customer service, exemplary, professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! More
by Dee
Employees Worked With
December 03, 2023
The entire team always leans in and steps up to handle whatever issues come at them. And they do it quickly yet capably every time. whatever issues come at them. And they do it quickly yet capably every time. More
by ELM
December 01, 2023
Everyone is very friendly and willing to help. They are very responsive to my questions I msy have about my car. They are very responsive to my questions I msy have about my car. More
by Katied
Employees Worked With
November 28, 2023
Steve is some one I can rely on to make sure the job is done correctly. He is honest and I trust him 100%. I can not say enough good thing about the support and help he has given me over the years. done correctly. He is honest and I trust him 100%. I can not say enough good thing about the support and help he has given me over the years. More
by Spmcculloch5
Employees Worked With
November 28, 2023
Thanks for the great service. Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest and to walks me through all my options on service. He really makes the Mercedes annapolis service team shine!😊 More
by juliescully
Employees Worked With
November 28, 2023
Steve always stop what he’s doing to make me feel like his only client. If you ever need anything go to Steve. his only client. If you ever need anything go to Steve. More
by AdamE
Employees Worked With
November 21, 2023
Customer service is number 1. Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! More
by Cyberguy
Employees Worked With
Other Employees :
Cashier: Vicky, vallies: Nate, Sellio, Parts: Steve, Shop: Rod Bowen, Keith, Michael Herron, Bryan Jenkins
November 20, 2023
Pete is fantastic! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! More
by mrkelso2001
November 14, 2023
Been taking my car to this service spot and specifically Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. Alex for years now!! Never an issue and have amazing customer service every time! As long as I have my Mercedes I will be here every time. More
by Aj
Employees Worked With
November 08, 2023
I sincerely appreciate how when I have an unexpected problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of problem, Alex has always been very supportive of addressing and helping to resolve the problem. I have had a great experience with Mercedes Benz of Annapolis with service - and appreciate their flexibility. More
by gene_longo
Employees Worked With
