Mercedes-Benz of Annapolis - Service Center

My first visit to Mercedes Benz of Annapolis was the best experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him experience, I’ve had in a long time. I had to come in for a recall on my cls550. Was scheduled quickly by chuck Lehman and greeted at the door by him not even knowing it was him. Wow made me feel like I was apart of the Benz family. He went step by step about the recall process, and took care of my car like it was his own.I recommend chuck and this dealer to anyone that wants great customer service and a new family. Thanks Chuck and Mercedes Benz of Annapolis.. Charles Wallace More

Service was outstanding He help me set up the apps for my Mercedes-Benz I would recommend him to anybody Mercedes-Benz I would recommend him to anybody More

Always a wonderful experience. So professional and Alex has been helping me for years. He always keeps me informed. Can say enough great things! So professional and Alex has been helping me for years. He always keeps me informed. Can say enough great things! More

Ronan was both patient and knowledgeable . I trust him to give me honest, straight-forward advise for my services. I trust him to give me honest, straight-forward advise for my services. More

Ronan is very trustworthy and knowledgeable. I feel very comfortable with him telling me what service my car needs . I feel very comfortable with him telling me what service my car needs . More

Steve is very knowledgeable, knows about the cars, easy to talk too and very attentive with scheduling to talk too and very attentive with scheduling More

Steve’s customer service is outstanding! He is beyond helpful when resolving my vehicle issues. Steve is easy going and quickly responds to my inquires. He’s gone out of his way a few times He is beyond helpful when resolving my vehicle issues. Steve is easy going and quickly responds to my inquires. He’s gone out of his way a few times to problem solve and I’m grateful! 4 years of service and I have zero complaints! If I haven’t said it enough - Thank You! More

Steve helped me with my 50k service. He communicated well all the issues of my vehicle, and he was very knowledgeable. He communicated well all the issues of my vehicle, and he was very knowledgeable. More

I have trusted my vehicle to MB of Annapolis and Steve Nevitte for years. Steve in extremely knowledgeable, personable and maybe most importantly, honest. As long as Steve is at MB of Annapolis they will Nevitte for years. Steve in extremely knowledgeable, personable and maybe most importantly, honest. As long as Steve is at MB of Annapolis they will have my business. More

Darnell Bowens was an amazing help! I didn't buy my pre-owned Mercedes from his dealership, but needed my Mercedesme app activated. Darnell was happy to assist me. He was very friend I didn't buy my pre-owned Mercedes from his dealership, but needed my Mercedesme app activated. Darnell was happy to assist me. He was very friendly, personable, and knowledgeable about the app and how to activate it. He made me feel comfortable with the different options the app provided and showed me a few other things I didn't know. He treated me just like I had bought a new car from him. I highly recommend seeking him out for you next purchase! More