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Mercedes-Benz of Annapolis - Service Center

Annapolis, MD

4.9
1,378 Reviews

1,378 Reviews of Mercedes-Benz of Annapolis - Service Center

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February 28, 2023

Peter provided excellent service today. He is very knowledgeable and professional. The service is GREAT and I would recommend to my friends. I would also recommend Chuck Leyman too... More

by Hintonlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 28, 2023

I recently came in just to get my window washer fluid, topped off, and Ronan was so much hope because he allowed me and showed me where all of my fluids were in replaced/refilled most of the Louis they we More

by mbleezy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nevitte
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

When it comes to the best of the best, as far as service and customer appreciation, my guy Ronan always has the best 02 towards work and helping others. When they say a Mercedes-Benz experience, I understan More

by mbleezy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nevitte
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 28, 2023

Steve and the Mercedes Benz of Annapolis Service Team do an excellent job! Steve listens and is extra attentive to the needs of his customers. I would not trust my Mercedes to anyone else. He has gone above More

by Michael A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 18, 2023

Bryan went above and beyond to take care of me and my vehicle and I couldn’t be more grateful! More

by ebaird91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jenkins
Feb 21, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2023

When it comes to last minute issues, be it dire or minute, Chuck will go to great lengths to ensure you have the best possible experience - you want him in your corner. More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Mercedes-Benz of Annapolis responded

Hi Scotty, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2023

Chuck is very helpful and a kind advisor. He is very knowledgeable and always makes sure you are satisfied with your experience. More

by CHRISTINAMONTELEONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2023

I can always count on Mercedes-Benz of Annapolis for great service. Their service department is top tier. My go to guy is Chuck. I can literally walk in, hand him the keys, and trust that my car is in g More

by Lynn W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Annapolis responded

Hi Lynn, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2023

Chuck always takes great care of our cars. He is friendly and honest. We look forward to seeing him when we bring our car in for service. He keeps our cars in tip top shape! More

by Stacy L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Leyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Mercedes-Benz of Annapolis responded

Hi Stacy, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2023

This dealership is efficient, courteous and seamless. I always get a loaner car and service is done in a timely manner. More

by Lambrou.nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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