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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,377 Reviews of Mercedes-Benz of Annapolis - Service Center
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June 30, 2017
Mercedes Benz of Annapolis I had questions about my GPS and Brady told me to stop in on Friday at 3:30 and he took the time to help me for 20 minutes. Brady is a valuable asset I had questions about my GPS and Brady told me to stop in on Friday at 3:30 and he took the time to help me for 20 minutes. Brady is a valuable asset to Mercedes-Benz of Annapolis. More
by Jess
Employees Worked With
David Brady
June 30, 2017
Tire replacement and service scheduling I had a flat and needed a tire right away. I called and they found a way to get me in. Upon my arrival my Advisor Alex Clothier met me at the door. I had a flat and needed a tire right away. I called and they found a way to get me in. Upon my arrival my Advisor Alex Clothier met me at the door. As always very polite and thorough. My tire was replaced within an hour. More
by Brooklyn
Employees Worked With
Natalie was very helpful., Alex Clothier
June 23, 2017
David Brady Exceeds Expectations! David "AKA" Brady exceeded my expectations and was the reason why I decided to remain a customer of Mercedes Benz of Annapolis, MD. He took the the ti David "AKA" Brady exceeded my expectations and was the reason why I decided to remain a customer of Mercedes Benz of Annapolis, MD. He took the the time to listen to my concerns and immediately addressed the service I asked for on my CPO E350. Words can not express how happy I am with the service he provided and that's why I'm giving him 5 STARS. He earned it. More
by RLGuyton
Employees Worked With
David Brady
June 23, 2017
Beyond Pleased Thank you for your professionalism and your financially feasible solutions to my minor repairs. The loaner was an added bonus and allowed me not to fa Thank you for your professionalism and your financially feasible solutions to my minor repairs. The loaner was an added bonus and allowed me not to fall behind with work today. Much appreciated!!👍🏽 More
by Narvee
Employees Worked With
David Brady
June 20, 2017
Alex Clothier Alex Clothier is always friendly, courteous and professional. I would be disappointed if I was ever given to another service manager. He is a grea Alex Clothier is always friendly, courteous and professional. I would be disappointed if I was ever given to another service manager. He is a great ambassador to your dealership! If every new customer knew that Alex would be managing their account, they would all purchase a new car! More
by Poulton
Employees Worked With
Alex Clothier
June 13, 2017
Positive Experience With Chuck Leyman I'm new to Mercedes (owned Lexus, Audi, BMW) and so far my experience is positive. Chuck Leyman is a wonderful service advisor who was actually reccom I'm new to Mercedes (owned Lexus, Audi, BMW) and so far my experience is positive. Chuck Leyman is a wonderful service advisor who was actually reccomended to me by my sales consultant. Chuck has been in this business for a very long time and it shows in his expertise, proffesionalism and customer service. I was in and out of the service center in a short time and the issue with my ML350 was resolved. I will definitely come back to Chuck for my future needs. More
by lsanes
Employees Worked With
Chuck Leyman
June 13, 2017
Exceptional Customer Service My car is running beautifully and looks fantastic. Thank you and Kevin for your superb customer service. It does not get any better than my last My car is running beautifully and looks fantastic. Thank you and Kevin for your superb customer service. It does not get any better than my last visit as far as customer service, attention to details, turn around time and honest work done on my car by you and your staff. You have my recommendation to anyone that asks any time! Thank you again! More
by Melissa1
Employees Worked With
Kevin (Mac) McConnell, Sean Engelhard
June 13, 2017
Customer Service / Alex Clothier Service Advisor The dealership of Annapolis is nice, clean, friendly and take good care of their customer with love and care. They also goes the extra mile to keep y The dealership of Annapolis is nice, clean, friendly and take good care of their customer with love and care. They also goes the extra mile to keep you happy and coming back. I'm glad that my service advisor have the knowledge and skills to take care of you and your car. More
by Nessa
Employees Worked With
Alex Clothier
June 11, 2017
Chuck is the man! I've been coming to Mercedes of Annapolis for years. Chuck is the man! Friendly, knowledgeable, honest. What more could you ask for? Thanks Chuck! I've been coming to Mercedes of Annapolis for years. Chuck is the man! Friendly, knowledgeable, honest. What more could you ask for? Thanks Chuck! More
by Daniel G
Employees Worked With
Chuck Leyman
June 08, 2017
David Brady has been a great advisor for the care of my car. I only have positive things to say about him. I'm glad he's my advisor. has been a great advisor for the care of my car. I only have positive things to say about him. I'm glad he's my advisor. More
by Michael
Employees Worked With
David Brady
