Mercedes-Benz of Annapolis - Service Center

Pete Herman, my advisor is a true professional and a credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete expla credit to Mercedes. He explained my service and when looking at my profile even wish d me a happy belated birthday which was a nice touch. Pete explained the service, gad my loaner ready and I was on my way. That afternoon he called and informed me my car all at with no problems. Pete is a great communicator and as helpful as anyone could be. More

I’ve had 3 Mercedes Benz automobiles serviced at this dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. dealership and Ronan has been my SA for all of them. Trusted, honest, friendly and knowledgeable- I wouldn’t consider going anywhere else. More

Mr Woods is excellent! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! !!!! Service and care provided is excellent highly recommended. Happy I switched to Annapolis!! More

Chuck always comes through. Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on Always! This time I’m ran in to some issues returning from out of town. Called Chuck and brought the car right in. He set me up and I was back on the road in literally less than 2 hrs start to finish. Just amazing. More

Always get top notch service from everyone and they are always friendly and know me by name always friendly and know me by name More

Alex Clothier is always a pleasure to deal with. He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensures it's as easy and seamless as possible! More

Bryan has always been great, kept me updated with the work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the ser work done with my vehicle. He gives you that feeling that your vehicle is in great hands and also has a lot of knowledge about the vehicle or the service being done. Gives great tips and answers all the questions. He's nothing short of amazing. More

Ronan did a fantastic job. He was able to make an emergency situation much better. He was able to make an emergency situation much better. More

First time ever in a Mercedes’ service center. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. More

Always receive the best professional service from Chuck Leyman. He is the reason I choose this service department over others. Super helpful and always accessible to help me out when needed. Chuck is a top Leyman. He is the reason I choose this service department over others. Super helpful and always accessible to help me out when needed. Chuck is a top notch service advisor. More