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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,378 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,378 Reviews of Mercedes-Benz of Annapolis - Service Center
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September 21, 2017
Fantastic, Alex is the best service center representative. Alex has made my experience coming to the center fantastic. He takes the time to listen to my concerns and follows up immediately to present solutions Alex has made my experience coming to the center fantastic. He takes the time to listen to my concerns and follows up immediately to present solutions and pricing to correct the issues. True professional. Plus, I get in and out on time. More
by dink
Employees Worked With
Alex Clothier
September 13, 2017
Excellent My husband and I have always had excellent experiences with Mercedes-Benz of Annapolis. However, yesterday working with Alex was so wonderful. He was My husband and I have always had excellent experiences with Mercedes-Benz of Annapolis. However, yesterday working with Alex was so wonderful. He was extremely helpful and informative. The car was repaired immediately and I was on my way. The car was washed beautifully - I was so happy! More
by Martha4636
Employees Worked With
Alex Clothier
September 13, 2017
Great service I am not a tech person and with all the new "conveniences" on today's cars, I am at a loss. Alex has the patience to explain and get me up to speed w I am not a tech person and with all the new "conveniences" on today's cars, I am at a loss. Alex has the patience to explain and get me up to speed with today's technology. More
by jane
Employees Worked With
Alex Clothier
September 09, 2017
Wonderful I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly a I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly and knowledgable and caters to the customer. Michael Shives was very helpful at our last visit to the service center. Keep up the great work! More
by akur
Employees Worked With
Michael Shives
September 07, 2017
Excellent My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgea My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgeable about your vehicle and he make sure you are will taken care of. Keep up the good work Alex More
by Nessa
Employees Worked With
Alex Clothier
September 06, 2017
Davis Brady is awesome!!!!!!!! Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my hus Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my husband and he had more questions and David Brady took time to explain everything thoroughly. Thank you so very much More
by Kelly
Employees Worked With
David Brady
September 06, 2017
Excellent Service Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and profession Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and professional, and just a nice person to chat with while waiting for your car to be washed! I didn't buy my car here, but I am certainly treated like family and will buy the next one here. More
by Monica S
Employees Worked With
Alex Clothier
September 06, 2017
Great Job Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! More
by Anthony
Employees Worked With
Alex Clothier
August 27, 2017
Sales and service I have been a customer of this dealership for over 30 years and have always had outstanding service in all departments. Alex Clothier was my advisor a I have been a customer of this dealership for over 30 years and have always had outstanding service in all departments. Alex Clothier was my advisor and is among the best I have had help me. I wouldn't dream of going anywhere else! More
by Echo
Employees Worked With
Alex Clothier
August 21, 2017
excellent service treatment Have had service performed on my new GLA250. Service has been done in a timely fashion and has been accurate. Customer service there has been excell Have had service performed on my new GLA250. Service has been done in a timely fashion and has been accurate. Customer service there has been excellent and pleasant. More
by godar,tanina
Employees Worked With
Alex Clothier
