Mercedes-Benz of Annapolis - Service Center

Wonderful I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly a I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly and knowledgable and caters to the customer. Michael Shives was very helpful at our last visit to the service center. Keep up the great work! More

Excellent My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgea My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgeable about your vehicle and he make sure you are will taken care of. Keep up the good work Alex More

Excellent Service Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and profession Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and professional, and just a nice person to chat with while waiting for your car to be washed! I didn't buy my car here, but I am certainly treated like family and will buy the next one here. More

Great Job Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! More

Davis Brady is awesome!!!!!!!! Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my hus Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my husband and he had more questions and David Brady took time to explain everything thoroughly. Thank you so very much More

Sales and service I have been a customer of this dealership for over 30 years and have always had outstanding service in all departments. Alex Clothier was my advisor a I have been a customer of this dealership for over 30 years and have always had outstanding service in all departments. Alex Clothier was my advisor and is among the best I have had help me. I wouldn't dream of going anywhere else! More

excellent service treatment Have had service performed on my new GLA250. Service has been done in a timely fashion and has been accurate. Customer service there has been excell Have had service performed on my new GLA250. Service has been done in a timely fashion and has been accurate. Customer service there has been excellent and pleasant. More

Absolutely wonderful! Raphael is absolutely amazing!! He really took care of all my needs while my vehicle was in the shop! Even made me a cup of coffee. He truly is wonder Raphael is absolutely amazing!! He really took care of all my needs while my vehicle was in the shop! Even made me a cup of coffee. He truly is wonderful advisor! Very honest and caring. Helped explain what I needed in terms I understood instead of just highly technical terms many advisors I've gone to in the past that just try to use to make you think it's something you need to spend money. He made sure I knew what my money was going to and that it was worth it. Highly recommend him!! Will make sure I'm back to see him! More