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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,377 Reviews of Mercedes-Benz of Annapolis - Service Center
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November 02, 2017
First Class Service Alex was excellent! He was very professional and friendly. He explained everything the service would entail in detail. I really appreciated his attent Alex was excellent! He was very professional and friendly. He explained everything the service would entail in detail. I really appreciated his attentivness. I would absolutely recommend him to my friends! More
by Adweeks2
Employees Worked With
Alex Clothier
October 26, 2017
Excellent Service I had stopped in to have a piece on my vehicle repaired. To my surprise, it was warranty work, it was done within 30-40 minutes, my car was washed and I had stopped in to have a piece on my vehicle repaired. To my surprise, it was warranty work, it was done within 30-40 minutes, my car was washed and cleaned, and I was on my way. Did I mention it was warranty (FREE!). Also, Alex is the best they have! Very affable, honest, and to the point. Yet he cares about the service he provides to you. You will not get a lot of pre-scripted patter. Rather, you will experience sincere attention to your issue until it is completed! Don't think twice about using this facility and Alex!! More
by John C.
Employees Worked With
Alex Clothier
October 25, 2017
Chuck Is The Man! Chuck Leyman is always helpful and courteous whenever I stop in for service or even just a car wash. He is one of the best in the automotive industry Chuck Leyman is always helpful and courteous whenever I stop in for service or even just a car wash. He is one of the best in the automotive industry in regards to customer service. I will continue to visit this service center because of Chuck! More
by lsanes
Employees Worked With
Chuck Leyman
October 24, 2017
Alex Clothier is best ever Mercedes service rep Thanks Alex for all your attention and support. I travel a lot, and use dealerships in Michigan and Florida, in addition to Annapolis, and you are Thanks Alex for all your attention and support. I travel a lot, and use dealerships in Michigan and Florida, in addition to Annapolis, and you are the best. You remember me, and ALWAYS make sure we are taken care of -- even to recommending a great breakfast place (Shirley's) the day we came in on our wedding anniversary! More
by leeh
Employees Worked With
Alex Clothier
October 23, 2017
Best Service Chuck is the best service advisor. He is always willing to help and meet your service needs , I owned BMW's in the past but the service does not comp Chuck is the best service advisor. He is always willing to help and meet your service needs , I owned BMW's in the past but the service does not compare to Mile One Mercedes. I have owned 5 Mercedes and will continue to only buy Mercedes due to the terrific service provided by Chuck Leyman at Mercedes of Annapolis. More
by frankie b
Employees Worked With
Chuck Leyman
October 19, 2017
Attentive rep, comfortable environment! Alex is always present in our discussions. The fact that he remembers me and always makes sure I'm taking care of is very valuable. Thew location h Alex is always present in our discussions. The fact that he remembers me and always makes sure I'm taking care of is very valuable. Thew location has comfy chairs, endless snacks and drinks. From the moment you pull up to the time ypur service is complete, you will be fully taken care of. I highly recommend him and this location. More
by Michelle Alexander
Employees Worked With
Alex Clothier
October 18, 2017
Great service Chuck Leyman is by far the best. I would go back to him in a heart beat. He is one of the reasons I gave up on BMW. Good service is hard to find these Chuck Leyman is by far the best. I would go back to him in a heart beat. He is one of the reasons I gave up on BMW. Good service is hard to find these days. More
by frankie b
Employees Worked With
Chuck Leyman
October 13, 2017
Professional I worked with MIKE ADAMS. Very professional. I was very impressed with the quality and speed of service that was provided . Excellent and friendly s I worked with MIKE ADAMS. Very professional. I was very impressed with the quality and speed of service that was provided . Excellent and friendly staff More
by caspears
Employees Worked With
MIKE ADAMS
October 13, 2017
Mercedes Benz Finest Alex Clothier by far is the best service consultant I have ever felt with in any of the Mercedes Benz service facilities that I have been in. I have o Alex Clothier by far is the best service consultant I have ever felt with in any of the Mercedes Benz service facilities that I have been in. I have owned 3 And have dealt with over 4 service facilities and Alex has made this by far the best service experience that I have ever had. Keep up the great work. More
by Proud owner
Employees Worked With
Alex Clothier
October 12, 2017
My Second Time Coming in for Service I met my representative at the first scheduled maintenance service. He was terrific from the start. He took the utmost care including making sure I I met my representative at the first scheduled maintenance service. He was terrific from the start. He took the utmost care including making sure I had a great loaner. My car required extra time because a part had to be ordered. Alex kept me updated on a daily basis. Because of that experience, I returned for my most recent service. I did not purchase my car at this Mercedes dealer but because of my first experience, I will always use Alex for my service needs. The staff is extremely friendly and helpful from the time you pull up to drop the car off until the time pf pick-up. I highly recommend this service dealer. More
by Cynthia M Weisz
Employees Worked With
Alex Clothier
