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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,378 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,378 Reviews of Mercedes-Benz of Annapolis - Service Center
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June 13, 2023
I always have a pleasant experience at Mercedes Benz of Annapolis! Chuck is always friendly, very professional and ensures my car is taken care of! One of the many reasons I continue to be a repeat custome Annapolis! Chuck is always friendly, very professional and ensures my car is taken care of! One of the many reasons I continue to be a repeat customer. He truly is pleasure to work with! More
by Shayla
Employees Worked With
June 07, 2023
Alex is the most perfect mix of professional yet personal service manager you will ever find. He anticipates my needs/wants and makes sure every detail is covered before I even have to ask. He is a joy to service manager you will ever find. He anticipates my needs/wants and makes sure every detail is covered before I even have to ask. He is a joy to work with and I actually look forward to having my car serviced so I can see him! More
by jchatelainsales
Employees Worked With
June 06, 2023
Alex is the gold standard in every aspect of performance. Alex’s personable style and approach to customer service exceeds all others. I will only come to MB service due to the exceptional per performance. Alex’s personable style and approach to customer service exceeds all others. I will only come to MB service due to the exceptional performance More
by Jdowell1136
Employees Worked With
June 05, 2023
Ronan is by far amazing! Whether I’m in town or out of town if I have an issue with my car Ronan is my go to! During this last case of me needing service due to someone steal Whether I’m in town or out of town if I have an issue with my car Ronan is my go to! During this last case of me needing service due to someone stealing all my tires and rims. The communication with Ronan was spectacular when the insurance company was giving me a run for my money. I appreciate Ronan for always looking out for the customer and making an impact at Mercedes! More
by shariva.smith
Employees Worked With
May 31, 2023
Steve is awesome. Highly recommend!! Always goes over and beyond for his clients. Will always use him!! Highly recommend!! Always goes over and beyond for his clients. Will always use him!! More
by AdamE
Employees Worked With
May 29, 2023
Wonderful service department, I am never disappointed. Thank you for great customer service. Alex you're the best. Thank you for great customer service. Alex you're the best. More
by Cyberguy
Employees Worked With
Other Employees :
Michael Herron, Sarah Sroka, Bryan Jenkins
May 23, 2023
Peter Herman is great! !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure question !! You guys always take care of me and are polite. Even when the service is busy I don't feel inconvenienced. They take the time to make sure questions are answered and you feel good about the work. More
by davis988
Employees Worked With
May 23, 2023
ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and always has a solution to our car/SUV issues always has a solution to our car/SUV issues More
by toijohn
Employees Worked With
May 22, 2023
Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More
by Jjlighthizer
Employees Worked With
