Mercedes-Benz of Annapolis - Service Center

Alex is Awesome!!! I just picked up my car, and once again my service experience with Alex was excellent! Alex is always pleasant, very knowledgeable and anticipates m I just picked up my car, and once again my service experience with Alex was excellent! Alex is always pleasant, very knowledgeable and anticipates my questions before I even ask them. He consistently provides clear explanations of service needs, appropriately sets expectations for completion of work and is very prompt with his communication. He also asked how my boys were doing - definitely a pleasant surprise! My thanks to Alex for always delivering a great service experience. More

Honest and wonderful to work with! Chuck is very accommodating, understanding, honest, and always has a smile on his face. It's very hard to find people who truly understands how to del Chuck is very accommodating, understanding, honest, and always has a smile on his face. It's very hard to find people who truly understands how to deliver good customer service. Thanks Chuck!!! More

Chuck is the man It’s always a easy experience dealing with chuck he is highly professional and it’s hard to be at 8am lol all around Great Guy!!!!!!! It’s always a easy experience dealing with chuck he is highly professional and it’s hard to be at 8am lol all around Great Guy!!!!!!! More

Great Experience I need to start by saying that I notmally dread taking my cars tobhave service wirk done. Not this time. Mike Adams welconed me in, took great care of I need to start by saying that I notmally dread taking my cars tobhave service wirk done. Not this time. Mike Adams welconed me in, took great care of my baby and treated me like family. Highly recommend Mercedes Benz Of Annapolis and Mike!! More

Excellent Alex is always extremely helpful, courteous and knowledgeable. Hard to imagine a friendlier guy. Always gets gets the job done, slam bam, while takin Alex is always extremely helpful, courteous and knowledgeable. Hard to imagine a friendlier guy. Always gets gets the job done, slam bam, while taking time to answer questions and make you feel at home. He turns my car service into a positive experience instead of a chore. Highly and strongly recommend. More

Alex Clothier Alex is the best service agent I’ve ever had. He always greets me with a smile, provides great advise on my cars needs and has not missed a follow up Alex is the best service agent I’ve ever had. He always greets me with a smile, provides great advise on my cars needs and has not missed a follow up yet. He’s a good example of someone that really cares about his customers, is professional and represents mbusa well at all times. He is more than deserving of a service award! Alex, thank you for all you do! I never worry when something goes wrong cause I know your gonna take care of me! Your a blessing! Thank you! Kris Hicks More

5 star Alex Clothier is one of my favorite service advisers. He is very personable, considerate and trustworthy. Whatever you bring to his attention will Alex Clothier is one of my favorite service advisers. He is very personable, considerate and trustworthy. Whatever you bring to his attention will be addtessed and resolved in a timely manner. He also has a great rapport with his co-workers. More

Never Fail to Impress Scheduled an appointment for service. Was pleasantly suprised to see a familiar face had returned. Michael Adams had been my service contact previousl Scheduled an appointment for service. Was pleasantly suprised to see a familiar face had returned. Michael Adams had been my service contact previously but had moved onto other ventures. He always provides friendly but professional service when I am in need. Kudos to Mercedes Benz for getting him back! More

Great Customer Service! Sean Engelhard is top notch... knows my vehicle from top to bottom. It’s comforting knowing he is both knowledgeable and customer service oriented. Th Sean Engelhard is top notch... knows my vehicle from top to bottom. It’s comforting knowing he is both knowledgeable and customer service oriented. Thanks Sean and Mercedes of Annapolis..... Five Stars!! More

Awesome service Sean Engelhard is an asset to your company He always provides the most amazing personal service I’ve always had a great experience each time I’ve e Sean Engelhard is an asset to your company He always provides the most amazing personal service I’ve always had a great experience each time I’ve entered the doors . More