Mercedes-Benz of Annapolis - Service Center

Excellent service I travel 80 miles round trip to this dealership because of excellent service and Raphael Powell my contact person in the service department. Always p I travel 80 miles round trip to this dealership because of excellent service and Raphael Powell my contact person in the service department. Always polite, prompt, excellent service, my car always serviced in a timely manner looking like a new car when completed....... More

Wonderful Service and Customer Care Anthony Rapattoni went above and beyond to get service done to my vehicle and get me back on the road quickly. Customer service was top notch and I wo Anthony Rapattoni went above and beyond to get service done to my vehicle and get me back on the road quickly. Customer service was top notch and I would recommend Anthony to both my family and friends. More

Service It was my first time visiting Mercedes-Benz of Annapolis and I was greeted by Yasar who listen to all my problem and directed me to David Brady who wa It was my first time visiting Mercedes-Benz of Annapolis and I was greeted by Yasar who listen to all my problem and directed me to David Brady who was professional and took care of me. I would highly recommend David Brady and tell everyone to go and see him. More

Great MERCEDES EXPERIENCES Dave Brady assisted me with all my car needs, he even washed and vacuumed the car, so when I went to pick it up I was ready for the weekend. Dave Brady assisted me with all my car needs, he even washed and vacuumed the car, so when I went to pick it up I was ready for the weekend. More

Great Customer Service Chuck is always friendly and helpful when I come in for service. He explains everything that needs to be done with my car in terms I can understand He Chuck is always friendly and helpful when I come in for service. He explains everything that needs to be done with my car in terms I can understand He makes me feel like I am his only customer by greeting me by name every time I walk through the door and seems genuinely concerned about the condition of my car. Thank you so much Chuck! M Jackson More

Service As Exceptional As The Vehicle You Drive That's what it claims on the Mercedes Benz website and that is exactly how Alex Clothier made me feel! Alex and the team at the Annapolis Mercedes Ben That's what it claims on the Mercedes Benz website and that is exactly how Alex Clothier made me feel! Alex and the team at the Annapolis Mercedes Benz Service Center offer truly exceptional and thorough service. My COMAND system died one morning as I started my car to leave for work. I drove my car straight to the Annapolis Mercedes Benz service center and met with Alex. He immediately took my car back for service and offered to put me in the loaner car of my choice so I wouldn't be inconvenienced. It took about two weeks to complete the repairs on my car due to the need to order parts. During this time, Alex kept in touch with me daily to provide me with status updates. Unfortunately, my car service was due to be completed when I was out of town. I offered to return the loaner and take a cab to the airport and back. But Alex told me no problem, just leave the loaner at the airport and return it when you get back. I really enjoy working with Alex and I wouldn't take my car anywhere else for service. More

Best service department ever Ever since i have been going to this service department over t years i have never had a problem. Excellent is their middle name and they are great ! Ever since i have been going to this service department over t years i have never had a problem. Excellent is their middle name and they are great ! More

Service on my Mercedes The customer service at Mercedes-Benz is unmatched. Alex Clothier Is my service technician. He is always professional, kind, helpful, and thoughtful. The customer service at Mercedes-Benz is unmatched. Alex Clothier Is my service technician. He is always professional, kind, helpful, and thoughtful. They always make the experience pleasant. More

Alex provides great customer service! Alex provides exceptional customer care. He very personable and friendly upon your arrival for vehicle service - always trying to meet the needs of t Alex provides exceptional customer care. He very personable and friendly upon your arrival for vehicle service - always trying to meet the needs of the customer. I have truly appreciated his kind spirit and knowledge when it comes to my vehicle care. Annapolis Mercedes is lucky to have an employee with such attention to detail and customer care! Alex thanks for all of your assistance! ABR More

Call Alex Clothier at (443.875.0326) for your service needs! I have owned several Mercedes vehicles and have been to several different Mercedes dealerships. Alex Clothier in service takes care of you and your ve I have owned several Mercedes vehicles and have been to several different Mercedes dealerships. Alex Clothier in service takes care of you and your vehicle! I highly recommend him and this dealership! Thank you Alex!! Mercedes is lucky to have you represent them!! More