Mercedes-Benz of Annapolis - Service Center

Excellent Experience All Around The problem I was having was diagnosed right away and handled very quickly and efficiently. All of the service people are very friendly and knowledgea The problem I was having was diagnosed right away and handled very quickly and efficiently. All of the service people are very friendly and knowledgeable and easily communicate what the problem is and how it will be solved. Always a pleasure with every visit! More

5 star Because he was very tentative and understanding and made sure all my concerns and needs was met, I did not have to wait long and my issue was address Because he was very tentative and understanding and made sure all my concerns and needs was met, I did not have to wait long and my issue was address immediately. More

Kudos My very first experience at the Annapolis Services Center was above my expectation. Also, when the service of my car was finished, Raphael had my car My very first experience at the Annapolis Services Center was above my expectation. Also, when the service of my car was finished, Raphael had my car delivered to my home... J.E.J More

Great Service and Professionalism I have had great experiences at Mercedes of Annapolis. I am always treated with kindness and respect. I deal with Mike Adams and he has been professio I have had great experiences at Mercedes of Annapolis. I am always treated with kindness and respect. I deal with Mike Adams and he has been professional and helpful each time I need service. Sean has always been helpful when Mike has been occupied. More

David Brady, Service Advisor Mr. Brady is amazing. There was an issue with my car and I wanted to drive it out of town. He immediately got me in for service — and all was well! Mr. Brady is amazing. There was an issue with my car and I wanted to drive it out of town. He immediately got me in for service — and all was well! Further, his personality is upbeat, knowledgeable, friendly, and professional. #SuperThankful! More

Phenomenal Service! Mercedes-Benz of Annapolis Service Department exceeded my expectations! The team of guys I have worked with over the past year especially Chuck Leyman Mercedes-Benz of Annapolis Service Department exceeded my expectations! The team of guys I have worked with over the past year especially Chuck Leyman were always professional and courteous! Mercedes-Benz of Annapolis Service Department gets the job done and done right the first time around! Exceptional service by an exceptional dealership, thank you! More

First time to have my new Mercedes-Benz serviced! Excellent Today was the first time I had my new car serviced. Alex Clothier was fantastic and so pleasant to work with. He made any anxiety about a new servic Today was the first time I had my new car serviced. Alex Clothier was fantastic and so pleasant to work with. He made any anxiety about a new service center so comfortable, he gave me a loaner to use and my car was ready in two hours! I will always call Alex when I need any service. Glad we bought our car from this dealership! More

Service My service appointment today was outstanding as all of my appointments have been in the past. Alex always provide the best customer service! He is p My service appointment today was outstanding as all of my appointments have been in the past. Alex always provide the best customer service! He is professional as well as personable which makes him the BEST service representative!!! Thank you, Alex, for making me feel special as always but most importantly, thank you for keeping my SUV on point with its maintenance! More

WOW! WOW! WOW! Annapolis Service Center, Alex Clothier!! I'm truly speechless.. Alex craft, expertise and passion gives great joy in bringing my vehicle in for ser Annapolis Service Center, Alex Clothier!! I'm truly speechless.. Alex craft, expertise and passion gives great joy in bringing my vehicle in for servicing. And plus it always a pleasure where I can chat with a quality service advisor and friend. More